LensCrafted

Shop Name: LensCrafted
Contact: Message me via Etsy
Effective Date: 2025-01-01

Privacy Policy
This Privacy Policy describes how LensCrafted (“I”, “me”, or “my”) collects, uses, and protects personal information when you purchase an item from or interact with my Etsy shop.

1. Information I Collect
To fulfill your order and provide a smooth shopping experience, I may collect the following information:

Personal information you provide: name, billing address, shipping address, email address, phone number (if required for shipping), and any details you include in order notes or messages.

Transaction information: purchase history, order details, and payment information (payment processing is handled securely by Etsy, and I do not store full payment card details).

Technical information: Etsy may share certain device and usage data with me through its platform, but I do not independently collect such data outside of what Etsy provides.

2. How I Use Your Information
I use your information to:

Process and fulfill your orders (including printing shipping labels, communicating with you about your order, and providing customer support).

Comply with legal obligations (such as tax and record‑keeping requirements).

Improve my products and services (with your consent, where required).

I will not use your information for marketing purposes without your explicit consent.

3. Information Sharing and Disclosure
I do not sell or rent your personal information to third parties. I may share your information only in the following limited circumstances:

Service providers: I share shipping address and contact details with third‑party shipping carriers (e.g., USPS, UPS) to deliver your order. I may also use printing services (such as Pirate Ship or similar) that process labels securely.

Etsy: As a seller on Etsy, I operate within Etsy’s platform. Etsy itself collects and processes data in accordance with its own Privacy Policy. You can review Etsy’s Privacy Policy here.

Legal compliance: If required by law or to protect my rights, I may disclose information to comply with legal processes or government requests.

4. Data Retention
I retain order information for as long as necessary to provide my services, comply with legal obligations (such as tax and accounting records), and resolve disputes. Typically, order information is retained for 5 years. You may request deletion of your personal data as described in Section 6.

5. Data Security
I take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. I rely on Etsy’s secure infrastructure and use trusted third‑party tools for shipping and communication.

6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal data I hold about you.

The right to request correction of inaccurate or incomplete data.

The right to request deletion of your personal data (subject to legal retention requirements).

The right to withdraw consent for processing where consent is the legal basis.

To exercise any of these rights, please contact me via Etsy Messages. I will respond within a reasonable timeframe and in accordance with applicable laws.

7. International Transfers
If you are located outside the country where I operate (e.g., the United States), your information may be transferred to and processed in my location. I will take steps to ensure that any transfer complies with applicable data protection laws.

8. Children’s Privacy
My products are intended for adults who are purchasing on behalf of pets or children. I do not knowingly collect personal information from children under the age of 16. If I become aware that I have inadvertently collected such information, I will delete it promptly.

9. Updates to This Policy
I may update this Privacy Policy from time to time. Changes will be posted on this page, and if the changes are significant, I will notify you through Etsy or via email.

10. Contact Me
If you have any questions about this Privacy Policy or how your information is handled, please contact me via Etsy Messages.

Etsy Shop: LensCrafted