LIGHTUPSTAR- Make handicraft products with Love and Meticulousness
Featured items
All items
Announcement
Last updated on May 29, 2026
Reviews
4.6
(2852)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Taylor on Aug 1, 2026
5 out of 5 stars10/10 would recommend! I ordered two. The first set arrived with some marks and a missing letter. The seller immediately fixed it by sending a brand new set, and quickly, so I had them in time for my son's last day. I got the large and I love how much space there is to write their answers. And the design of the board is really easy to read in the pictures, which was an issue I have with a lot of the other boards out there. Thanks!
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Chelce on Jul 30, 2026
5 out of 5 starsReally happy with the end result. Changed the font and capitalized the name. Chose light blue.
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Chelce on Jul 30, 2026
5 out of 5 starsItem is as described and I was very happy that the seller let me customize it more to my liking. I ended up asking for the name to be capitalized and for the font to be changed. Color is pastel pink.
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Samantha on Jul 29, 2026
5 out of 5 starssturdy and well made. will last for years to come!! make sure you erase previous year once you take the pictures.
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Karlee on Jul 24, 2026
5 out of 5 starsI’m a School Social Worker, so I am in, out, and all around my district and building. My office is housed inside the preschool, and I’m the only support there, so I like to let the staff know my whereabouts. This is PERFECT! The quality is above and beyond, the font is cute, and the customization is great. I have one slot I kept out of the video because it has my phone number on it. Would recommend 1000000%!
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About LightUpStar
Sales
18,696
On Etsy since 2024
Shop members
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Hanna
Designer, Maker, Owner
Hanna, founder and designer of LightUpStar, has years of experience crafting unique wooden and acrylic gifts. Her passion for these materials drives her creativity, bringing charm and joy to every custom piece she designs.
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Liam
Owner, Maker, Fabricator
Liam, co-founder, who excels as a skilled marketer and production manager. Together, they combine creativity and expertise to ensure each custom item is beautifully crafted and thoughtfully presented.
Production partners
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Tony
United States
He helps me bring my ideas to life by creating a wide variety of high-quality products. He makes it easy to personalize everything, ensuring each item feels like it was made just for you.
Shop policies
Last updated on Feb 26, 2025
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Digital downloads
Made-to-order downloads
I’ll create your items after purchase and you’ll receive an email when the files are ready to download. The time I need to complete these items can vary. Contact me if you have questions.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 4 hours of purchase
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Can I change the size of an item from the order I just placed?
You can request a change to your order within 6 hours of placing it, provided the order has not been processed. Due to our rapid order processing, changes and cancellations cannot always be accommodated. Please contact our customer care team immediately (within the hour) with your order number and request details. This will help minimize any processing delays caused by the changes.
Can I change or add anything to my order?
Most of the time you will not be able to change it. Please contact us within 6 hours of placing your order, if possible we will try our best. If not, please proceed to place a new order.
Can I change my order delivery address?
Contact us as soon as possible, preferably within 6 hours of placing your order. If the order has not yet been shipped, we may be able to change the delivery address. However, please note that due to the continuous operation of our warehouse, we cannot guarantee that the address can be changed.
How long does it take to process and ship my order?
Our standard processing time is 4 - 7 days.
Shipping time for U.S. orders is 8 - 12 days, while international orders take 10 - 17 days.
Tracking may take 2-5 business days to activate, as each item is handcrafted and packaged with care.
During peak seasons, processing and shipping times may be extended by a few days
What if I receive the wrong item or there is a mistake in my order?
If the mistake is on our part, we will refund or replace the item ASAP. Please contact us, and we will make it right!
Can I cancel my order after purchase?
Yes, but only within 6 hours of placing your order. After that, production begins, and cancellations are not possible.
What if the shipping carrier delays my order?
Once the item ships, it is entirely out of our control and in the hands of the shipping carrier. If you have a strict deadline, please communicate with us so we can expedite your order if need be.
Additional shipping upgrades might need to be purchased at checkout to speed up the delivery. We also offer UPS Ground which we can send you the link to purchase via Etsy Messages.
We will NOT issue refunds for delayed packages. We provide multiple shipping upgrade options to help ensure on-time orders. We will only GUARANTEE delivery dates if your deadline is communicated with us and have chosen a shipping option that suits your deadline.
What is my package is lost/stolen/delayed?
LightUpStar is NOT responsible for lost, stolen or delayed packages.
If you cannot find a package marked as "delivered" we suggest checking with your neighbors and following up with your local post office or the shipping carrier. Sometimes weird things happen like it was delivered one house over, or it's still on the shipping truck, etc.
Can I return or exchange my order?
Since all items are made to order, we do not accept returns or exchanges.
However, if your item arrives damaged or defective, please contact us within 14 days with a photo, and we will replace it.
Help! My package arrived damaged!
Sometimes USPS is really rough with packages and they arrive damaged. If your item arrives damaged, please let us know within 3 business days of delivery and provide a photo of the damage. We will gladly mail you a replacement because THAT is a total bummer.
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