I accept payment by Paypal, direct checkout via Etsy and Etsy Gift Cards.
Please complete payment within 48 hours of ordering the item.

I use Royal Mail to deliver all of my items. For clothing items purchased within the UK I will be using the UK Signed For service and within the EU I use Royal Mail International Tracked and Signed.I prefer to use these methods to provide extra peace of mind that your parcel is going to make it to you. If you would like to use a different method of delivery, then please let me know.
For any kit's purchased, Standard Royal Mail services will be used.

I aim to dispatch all orders within 1-2 days.

If you have any questions, then please do get in touch.

This privacy policy describes how and when I collect, use and share information when you purchase an item from me, contact me or otherwise use my services through Etsy.com or its related sites or services.
To fulfil your order, you must provide me with certain information such as your name, email address and postal address. I need this information to provide my services (to fulfil your order, settle disputes or to provide customer support).
Information about my customers is very important to me and I share your personal information only with Etsy (as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use).
I retain your personal data only for as long as necessary to provide you with my services. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your order information for 4 years.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in limited cases as described below;
- Access. you may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to my processing of some of your information based on my legitimate interests.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For the purposes of EU data protection law, I Helen Yard, am the data controller of your personal information. If you have any questions or concerns, please contact me at lilyandgiraffe [!at] hotmail.com. Alternatively, you may mail me at 19 Huntingdon Road, Ashby-de-la-Zouch, Leicestershire LE65 2NH.