LilyetEglantine is taking a short break
Reviews
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Sarah on Feb 25, 2023
5 out of 5 starsExtra seller and beautiful brooches! Was able to meet my expectations and requests! Many thanks
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Boussougant Laetitia on Feb 12, 2022
5 out of 5 starsIn search of a pin to pay a last tribute to a missing person, I had a very short time to find my happiness. I contacted Lilyeteglantine who was hyper reactive and attentive to me. In 3 days I received the pins that totally corresponded to what I wanted. I also had the good surprise to discover neat individual packaging. I am very satisfied with my purchase and I recommend with my eyes closed. Thanks again
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Ena on Dec 6, 2021
5 out of 5 starsEverything is perfect! The fast shipping, the care of the packaging, the product itself and the little surprise that accompanied it. You can order with your eyes closed! Thank you very much.
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Amélie on May 14, 2021
5 out of 5 starsMy daughters and I are delighted. These little heart brooches will finish wonderfully our outfits for a wedding coming soon! Fast and neat shipment in pretty little boxes and thank you for the little attentions in addition!
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Elsa on Feb 6, 2020
5 out of 5 starsThe shipment was fast and neat, the pins are very pretty! Thank you for the little gift inside :)
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cécile on Jan 6, 2020
5 out of 5 starsWow!!! Thank you very much exactly as on the site and an adorable little surprise as a gift❤️!!! I recommend +++ Bravo for all your creations!
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melanie on Jun 20, 2019
5 out of 5 starsPins perfectly compliant with my request Personalized as I would like it is perfect In addition the saleswoman is very kind accommodating and reactive. Thank you bcp for everything I recommend +++
The Lily et Eglantine boutique offers women's and men's costume jewelry, colorful, joyful, sometimes a bit offbeat, meticulous, always made with great care and love!
Creations to order are feasible so do not hesitate to send a message to the saleswoman!
Accepted payment methods
Returns & exchanges
Cancellations
Payment
All orders are invoiced in euros and payable in euros.
The prices of the items for sale in the shop are set by the seller and are subject to change at any time.
The price indicated on the descriptive sheets of the products does not mention the delivery costs.
Any customs fees and various taxes payable on importation are the full responsibility of the customer. The related formalities are also the sole responsibility of the buyer.
Shipping
Delivery method: Tracked mail (by La Poste).
Shipping costs:
Delivery costs are flat-rate and take into account the cost of packaging and postage costs.
Any customs fees and various taxes payable on importation are the full responsibility of the customer. The related formalities are also the sole responsibility of the buyer.
Delivery address:
The address entered by the customer on Etsy is the default delivery address, so the customer must ensure its accuracy. If another delivery address is desired, the customer must inform the seller before payment.
Please check the delivery address. The seller cannot be held responsible if you notice a wrong delivery address.
Delivery time:
The delivery time depends on the country of destination.
The time to receive an order is usually 2 to 4 working days for the France, and can take from 7 days to 6 weeks for some destinations such as the United States, Canada, Asia or Australia. The seller cannot be held responsible in the event of a delay related to postal services.
America: 7 -15 days up to 5 weeks
Asia, Australia: 10 - 20 days up to 6 weeks
Europe: 3 - 10 days up to 3 weeks
France: 1 - 4 days up to 2 weeks
Additional policies and FAQs
Customization:
The items offered in the shop can be adapted to your desires. Contact the designer if you have a personal request, if you want a tailor-made creation!
To do this, send a message about your request via Etsy on the Lily and Eglantine store through "Contact", "Make a request for customization" or "Contact the seller" or on each product sheet "Order a personalized item created especially for you."
Personalized jewelry is made only after payment.
The completion time can vary from 1 to 4 weeks. It will be communicated by the designer to the buyer during the exchanges to agree on the creation, the price and the necessary realization time. Photos will be sent for validation before shipment.
The items in the shop are NOT TOYS, they have small elements that can be dangerous for children. Jewelry is not suitable for a child under 36 months.
Advice and precaution for the use of jewelry:
In order to maintain the shine of your jewel as long as possible, avoid contact with water, perfume, skin lotions, solvents or chemicals.
When you are not wearing your jewel, store it carefully in its pouch away from light, clean it with a soft cloth. You should also keep them in a dry, temperate place.
By confirming your order, you acknowledge that you have read these general conditions of sale and accept them in their entirety.
Jewelry do you want it!
LEHMANN Valérie
71, chemin du Prignon
06530 Saint Cézaire sur Siagne FRANCE
Micro-enterprise - SIRET : 789 676 616 00012 - CMA Saint Laurent du Var
VAT not applicable - Art. 293 B of the CGI
Contact:
Phone : + 33 6 52 06 56 73
email address: lilyeteglantine [!at] yahoo.com
Privacy
These rules do not apply to third-party practices that I do not own or control, including Etsy or any third-party services that you may access through Etsy. You can review Etsy's Privacy Policy to learn more about etsy's privacy practices.
The information I collect:
To process your order, you must provide me with certain information (which you have authorized Etsy to provide to me), including your name, email, mailing address, payment details, and the description of the product you are ordering. You can also decide to provide me with some additional personal information (for an order of personalized jewelry for example), by contacting me directly.
Why I need your information and how I use it:
I rely on a number of legal bases to collect, use and share your information, including:
to provide you with my services, for example when I use your information to process your order, resolve a dispute or provide customer service;
when you have given me your explicit consent, which you can revoke at any time, for example by subscribing to my newsletter;
if necessary, to comply with a legal obligation, a legal judgment or in connection with a legal request such as keeping information about your purchases under tax legislation;
and if necessary, to serve my legitimate interests, in the event that these legitimate interests are not invalidated by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you have requested from me and in my legitimate interest in improving those services; and 2) compliance with Etsy's Seller Policies and Terms of Service. I use your information, as necessary, to comply with my obligations under Etsy's Seller Policy and Terms of Service.
Sharing and disseminating information:
Information about my customers is important to my business. I only share your personal information for a very limited number of reasons, as well as in a limited number of circumstances such as:
Etsy. I share your information with Etsy when necessary to provide you with my services and comply with my obligations under Etsy's Seller Policy and Terms of Service.
Service providers. I use certain third parties I trust to perform certain actions or provide certain services for my shop - transport companies for example. I may have to share your personal information with these third parties, but only that which is essential to the performance of these services.
Transfers of activity. If I sell my business or merge it with another, I may have to disclose your information as part of that transaction but only to the extent permitted by law.
Compliance with legislation. I may have to collect, use, retain and share your information if I believe in good faith that doing so is necessary and reasonable to: (a) respond to a legal process or state request; (b) enforce my agreements, terms or regulations; (c) prevent, investigate or manage any fraud or other illegal activity, or any technical or security issues; or (d) protect the rights, property and safety of my customers or others.
Data retention:
I retain your information only as long as necessary to provide you with my services and for the purposes set out in my privacy policy. I may also need to retain this information to comply with legislative and legal obligations, resolve disputes, and enforce my commitments. I usually keep them for an unlimited period of time.
Your rights:
If you are a resident of certain territories, including the European Union, you have certain rights in relation to your personal information. Some of these rights apply generally, and others only in limited cases. These rights are described below:
Access. You may have the right to access the personal information I hold about you and to receive a copy of it by contacting me. You will find my contact details below.
Edit, restrict, delete. You may also have the right to change your personal information, restrict my use of it, or delete it. Apart from exceptional circumstances (for example, if I had to keep data related to my shop for legal reasons), I will usually delete your personal information upon request.
Oppose. You can object to 1) me processing some of your information as part of my legitimate interests and 2) receiving marketing messages from me after explicitly consenting to receive them. In these specific cases, I will delete your personal information unless I have legitimate reasons to continue using it, or in cases where it is necessary for legal reasons.
Complain. If you reside in the European Union and wish to express a concern about my use of your information (and without prejudice to any other rights you may have), you may do so with your local data protection authorities.
How to contact me:
Within the framework of European data protection law, I, the undersigned, Valérie LEHMANN, am the data controller with respect to your personal information. For any question or concern, you can contact me on my email enveux.tuenvoila [!at] yahoo.com.
You can also send me a letter to:
71, chemin du Prignon 06530 SAINT CEZAIRE SUR SIAGNE
Seller details
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