LineworkPress

PRIVACY POLICY

This policy explains what personal information we collect, why we collect it, and how we handle it. It applies to all personal data we process in connection with running LineworkPress on Etsy.

WHO WE ARE
LineworkPress is a UK-based shop selling blueprint-style art prints and architectural maps as digital downloads and physical prints fulfilled by our UK print partner.

WHAT INFORMATION WE COLLECT
To fulfil your order, we receive information from Etsy that may include:
- Your name
- Email address
- Shipping address (for physical orders)
- Order details
- Payment confirmation (we never receive your card or banking details directly)

We may also collect information you choose to provide in messages, such as personalisation details for custom orders.

WHY WE NEED IT
We use this information only to:
- Process and fulfil your order
- Communicate with you about your order
- Comply with legal obligations (tax records, accounting)
- Resolve disputes or provide customer support

LEGAL BASIS (GDPR)
We process your personal data on the following legal bases:
- Performance of a contract — to fulfil your purchase
- Compliance with legal obligations — UK tax and accounting law
- Legitimate interests — providing and improving customer service

WHO WE SHARE INFORMATION WITH
For physical print orders, we share your name and shipping address with our UK print partner solely for the purpose of producing and shipping your order. We do not sell, rent, or share your information with anyone else for marketing purposes.

DATA RETENTION
We retain order information for as long as required by UK tax and accounting law (typically 6 years), and only for that purpose. We delete or anonymise data outside that requirement.

YOUR RIGHTS
Under GDPR you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete data
- Request deletion of your data (where there is no legal obligation to retain it)
- Object to or restrict processing
- Receive your data in a portable format
- Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us through Etsy Messages.

CONTACT
For any privacy-related questions, message us through Etsy Messages.

This policy may be updated from time to time. The latest version will always be available here.