ListingResearchOS

Privacy Policy for ListingResearchOS
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy.

1. Personal Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:

Your name

Email address

The product that you ordered

Payment information (handled securely by Etsy; I do not see your full credit card details)

2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:

Service Fulfillment: As needed to provide my services, such as when I use your information to fulfill your order or provide customer support.

Compliance: If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years (to comply with potential tax/accounting audits).

5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, Restrict, Delete: You may also have the rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.

Complain: If you reside in the EU and wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority.

6. How to Contact Me
For purposes of EU data protection law, I, Marc Rivera, am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy Conversations.