LittleBridgeHandmade

Privacy Policy

This Privacy Policy describes how and when Little Bridge Handmade collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

At Little Bridge Handmade, we are committed to crafting unique, high-quality crochet items that bring warmth, joy, and a touch of magic to your life. We handle your personal information with the same dedication and care that goes into each handmade piece.

Information We Collect

To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom crochet item, for example), if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information:

As needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support.
When you have provided your affirmative consent, such as by signing up for our mailing list, which you may revoke at any time.
If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
As necessary for the purpose of our legitimate interests, such as providing and improving our services and complying with the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure

Information about our customers is crucial to our business. We share your personal information for very limited reasons and in limited circumstances, including with Etsy to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use. We also engage trusted third parties, such as delivery companies, to perform functions necessary to our shop operations.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. This includes complying with our legal and regulatory obligations, resolving disputes, and enforcing our agreements, typically retaining your data for up to 4 years.

Your Rights

If you reside in certain territories, including the EU, you have the right to:

Access and receive a copy of the personal information we hold about you.
Request changes, restrictions on our use of, or deletion of your personal information.
Object to our processing of your information based on our legitimate interests, and opt out of receiving marketing messages.
Contact Us

For purposes of EU data protection law, we, Little Bridge Handmade, are the data controller of your personal information. If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us by opening a conversation with us on Etsy.