Shop Policies
Returns and Exchanges
If you'd like to return an item, please contact us within 14 days of delivery. Items must be returned unused, unwashed, and in their original condition.
Buyers are responsible for return shipping costs.
Once we receive the item, we’ll process your refund for the item price.
Please note: Custom or personalized orders (e.g. name embroidery, made-to-measure items) cannot be returned.
Order Cancellations
If you need to cancel your order, please contact us within 12 hours of purchase. Orders cannot be canceled once they have entered the production stage.
Processing & Shipping
Orders are prepared and shipped within 3–5 business days. Delivery times may vary depending on your location. All packages include tracking numbers.
Customs & Import Taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Contact
If you have any questions, feel free to message us via Etsy. We aim to respond within 24 hours.
