Welcome to our Etsy Shop!
All items
Announcement
Reviews
-
-
NINA on Aug 14, 2026
5 out of 5 starsa beautiful card exactly as described, make sure you add names to hand size . great quality very personal card .
-
-
-
-
Elizabeth on Aug 6, 2026
5 out of 5 starsA high quality card to remember my Dad on his anniversary . Love the simplicity . Perfect . Thank you 🥰
-
Sophie on Jul 28, 2026
5 out of 5 starsAbsolutely stunning and I really appreciated the seller checking in with me about the design! Have already ordered again, highly recommend x
-
Rebecca on Aug 17, 2026
5 out of 5 starsThey went above and beyond to make sure it arrived on time - really appreciated that. A great service and quality item!
-
-
Kiwitarns on Aug 16, 2026
5 out of 5 starsSuper well packaged, arrived safe and sound in New Zealand. Absolutely a special card for a sweet birthday! Thank you so much!
About LittlePaperBirdLtd
Shop members
-
Samantha
Owner, Maker
When a little hobby for my creative outlet turned into a business and real customers started to buy our designs it was mind-boggling to me at first! I love designing and creating cards and gifts, and I especially love creating custom orders!
-
Jon
Shipper, Quality Checker
Quality control and prompt dispatch is an important part of our small business, which needs a dedicated person!
-
Team Little Paper Bird
Customer Service
Customer service is 100% the main focus for us, as we specialise in custom and personalised orders, so it's important we get the big things, and the little things right! We love hearing from our customers, and appreciate feedback!
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Privacy policy
Terms & Conditions and Right of Withdrawal
More information
Frequently asked questions
Personalised Orders
We offer a completely customisable service as we design, print and cut all our cards, and personalisation for gifts in-house. Our product listings have a personalisation option, and a box, please ensure you confirm all changes in that box. If for some reason you missed this box, then please reach out to us via Etsy message to confirm your changes.
Delivery
Our UK and some international orders are sent using Royal Mail. For standard UK post this may take up to 10 working days to reach you. You can upgrade your postage options when you check out to select Tracked24 or Guaranteed Next Day delivery. We are unable to make a claim for lost or delayed post on standard potage for 10 working day past the est. delivery date for UK post, and 28 working days for International post.
Our US orders are sent using USPS - for lost or delayed post our shop policy is no refunds or replacements will be processes for 28 working days past the est. delivery date due to any issues with customs delays which are out of our control.
Processing Times
We try to keep our processing times as short as possible. If you need your item by a specific date please contact us prior to ordering to ensure we can meet that target.
Refunds and Returns
We accept return orders as long as the order isn’t personalised. The order needs to be returned to us in the condition it left, in its original packaging.
Once we have received the order back we are able to issue a refund.
Delivery Updates
Unless stated specifically in the listing description, we use Royal Mail as our delivery service.
All items are sent with standard Royal Mail delivery, with upgrades available at check-out or by adding additional postage listings to your basket (please contact us prior to ordering to receive a link for this).
Standard postage is not guaranteed to arrive by the estimated dates given when you check-out. Standard post can take up to 10 working days to arrive within the UK, and 28 working days internationally. Please reach out to us if you need your order by a set date so we can recommended postage options and confirm dispatch dates.
Contacting Us
Please feel free to send us a message on Etsy if you have any questions about any of our listings, or an order you have placed with us.
If you’re contacting us about an order you’ve placed, Etsy will send out an email after ordering with an estimated dispatch date, and delivery date. We always get our orders out well within the dispatch date, however delivery delays are not within our control.
We understand that delayed postage is frustrating for customers, please try and bear with us if this happens. It’s important to remember that small business do not have the capacity of Amazon and often times it is just one person working to get orders out as quick as they can.
Looking for more? Find it on Etsy