LittleRayStudioUK

# Privacy Policy

**Last updated:** [Insert date]

This privacy policy explains how Stephanie Arnold, trading as Little Ray Studio, collects, uses and protects your personal information when you purchase from my Etsy shop, contact me about an order, or otherwise interact with Little Ray Studio through Etsy.

## 1. Information I collect

To fulfil your order, Etsy provides me with certain information that you have authorised Etsy to share with me. This may include:

* Your name.
* Your delivery address.
* Your email address, where provided.
* Details of the products you have ordered.
* Information necessary to process and fulfil your order.

If you contact me about an order or request a custom design, you may also choose to provide additional information that I need to respond to your enquiry or create your requested item.

I do not need your payment card details to fulfil your Etsy order. Payment processing is handled by Etsy and its payment service providers.

## 2. How I use your information

I use your personal information to:

* Process, make and dispatch your orders.
* Communicate with you about your purchase or enquiries.
* Arrange delivery through Royal Mail or another appropriate delivery provider.
* Provide customer service and resolve problems with orders.
* Comply with applicable legal, accounting and tax obligations.
* Defend or establish legal claims where necessary.

I only collect and use information that is reasonably necessary for these purposes.

## 3. Legal bases for using your information

Depending on the circumstances, I rely on the following lawful bases under applicable data protection law:

* **Contract:** To process and fulfil your order and communicate with you about it.
* **Legal obligation:** To keep records and comply with applicable legal, accounting and tax requirements.
* **Legitimate interests:** To operate and improve Little Ray Studio, provide customer service, prevent misuse and deal with disputes, provided that these interests do not override your privacy rights.
* **Consent:** Where you have freely given consent for a particular use of your information, such as receiving marketing communications.

## 4. Who I share your information with

I only share your personal information where it is necessary to fulfil your order, operate my business, or comply with the law.

This may include:

* **Etsy:** Etsy provides the marketplace, processes orders and payments, and handles personal information in accordance with its own privacy policy.
* **Royal Mail or another delivery provider:** I may provide your name and delivery address so that your order can be delivered.
* **Professional advisers or authorities:** Where necessary to comply with legal obligations or obtain professional advice.

I do not sell your personal information to third parties.

## 5. Marketing

I may use personal information for marketing purposes where I have a lawful basis to do so.

I will not use information obtained from Etsy orders to send you unsolicited marketing messages. If I invite you to sign up to a separate Little Ray Studio mailing list, I will explain how your information will be used and obtain consent where required.

You can withdraw your consent to marketing at any time by contacting me at [little.ray.studios@gmail.com](mailto:little.ray.studios@gmail.com) or using the unsubscribe option in a marketing email.

## 6. International sales and data transfers

Little Ray Studio is based in the UK. I may offer products to customers outside the UK in the future.

Etsy and other service providers may process personal information in countries outside the UK. Such organisations are responsible for explaining their own data processing and safeguards in their privacy policies.

I will take appropriate steps required by applicable data protection law when sharing personal information with service providers.

## 7. How long I keep your information

I keep personal information only for as long as reasonably necessary for the purposes described in this policy.

Order and financial records may need to be retained for longer to meet legal, accounting and tax obligations.

I will review the information I hold and securely delete or dispose of it when it is no longer needed, unless I have a legal reason to retain it.

## 8. Keeping your information secure

I take reasonable steps to protect your personal information against loss, misuse, unauthorised access, alteration or disclosure.

I only use personal information for the purposes described in this policy or where otherwise permitted or required by law.

## 9. Your rights

Depending on the circumstances and applicable law, you may have rights to:

* Ask for a copy of the personal information I hold about you.
* Ask me to correct inaccurate or incomplete information.
* Ask me to delete your information where there is no legal reason for me to retain it.
* Ask me to restrict how I use your information.
* Object to certain uses of your information, including direct marketing.
* Withdraw consent where processing is based on consent.
* Complain to the Information Commissioner's Office (ICO) if you believe your information is being handled unlawfully.

To exercise your rights or ask a privacy question, please contact me at:

**Email:** [little.ray.studios@gmail.com](mailto:little.ray.studios@gmail.com)

You can find information about your data protection rights at https://ico.org.uk/.

## 10. Contact

The person responsible for personal information handled by Little Ray Studio is:

**Stephanie Arnold**
Trading as: Little Ray Studio
**Email:** [little.ray.studios@gmail.com](mailto:little.ray.studios@gmail.com)

If you have any questions about this privacy policy or how I handle your personal information, please contact me using the email address above.

## 11. Changes to this policy

I may update this privacy policy from time to time to reflect changes in my business, the services I use or applicable legal requirements.

The latest version will be made available through my Etsy shop.