Welcome to Lockam Silver USA
All items
About LockamSilverUS
Production partners
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Silverast Gumus
Istanbul, Türkiye
This partner specializes in producing 925 sterling Silver Jewelry, ensuring high-quality craftsmanship for our designs.
Shop policies
Accepted payment methods
Returns & exchanges
More information
Frequently asked questions
What materials do you use in your jewelry?
All of our jewelry is crafted from high-quality 925 sterling silver, ensuring durability and timeless elegance.
Custom and personalised orders
At this time, we do not offer custom or personalized jewelry. However, we hope you’ll find something special in our existing collection!
Care instructions
To keep your 925 sterling silver jewelry looking its best, avoid exposing it to water, perfumes, and harsh chemicals. Store it in a dry, cool place when not in use and gently polish with a soft cloth to maintain its shine.
What are your shipping times?
Orders are typically processed within 1-2 business days. Shipping times vary depending on your location, but most orders within the U.S. arrive in 5-7 business days.
Gift wrapping and packaging
All orders come beautifully packaged, ready for gifting. If you’d like a special note included, just leave us a message at checkout.
Do you ship internationally?
Currently, we only ship within the U.S. However, we’re working on offering international shipping in the future—stay tuned!
What is your return/exchange policy?
We accept returns and exchanges on unworn items in their original condition within 30 of delivery. Buyers are responsible for return shipping costs.
How can I contact you?
You can reach us directly through Etsy messages. We aim to respond within 24 hours and are happy to assist with any questions or concerns.
Have more questions? Send us a message—we’re happy to help! 😊
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