LoneStarArts

It's important to me that you are happy with your purchase. If there is a problem with your purchase please let me know so that I can work on a solution. If for some reason you feel that the item is misrepresented please contact me. If a mutual decision to return the item is made, the buyer will be responsible for return shipping and the item must be in it's original condition. Yarn that has been wound into a ball or used will not be accepted for return. Returns made without authorization are not accepted .

If your package arrives damaged please send me a picture of the outside packaging before opening it and then another picture of the item showing the damage.

Payment can be made either through Etsy Direct Checkout or Paypal. Payment must be initiated within 3 days and items will ship when payment is clear.

Texas residents are required to pay 8.25% sales tax which will be automatically added to the order.

Postage will now be calculated using Etsy's built in shipping calculator. If you need an option that's not listed please contact me for other options.

Order will be mailed in the allotted time on the listing. Any deviation in the shipping schedule will be noted in the 'notes to buyer' and on the shop front page.

I accept custom orders! Colorways are reproducible however slight differences will exist in the yarns. If you need a larger amount than what is listed please convo me to discuss the details. I will dye what you need in a single batch so that the variation between yarns is minimal.

Fabrics are seasonal and may not be reproducible, if you have a fabric in mind please contact me and I'll see if I can get it for you.