LoomHairLab

With Loom, you have ongoing support. You order includes detailed aftercare and styling guides, and we have a library of tutorials to guide you through getting to know your new piece!

Visit the 'How To' section of our website www.LoomHairLab.com to access our tutorials. We suggest starting with the video titled 'Toppers - Getting Started'.

And be sure to follow along on Instagram/Facebook where we frequently add new content, answer your most common questions, and more!

Due to the unique and custom nature of our products, all purchases are final sale.

Every Loom hairpiece is thoughtfully created and colored by hand. While we strive to ensure the most accurate color representations, variations may occur and exact replication cannot be guaranteed.

We are deeply committed to delivering a product that feels like it was made just for you, and we take great care to recreate your piece as closely as possible. If you're ever unsure about which piece is right for you, or have a specific concern, we’re always happy to review photos and offer guidance before placing your order!

First, be sure to check out 'Getting Started' & 'How To Place Your Topper' tutorials. If you are still working to blend your topper in with your bio hair, try these tips:

Tease a bit of your own natural hair right at the edge of your topper - then lightly comb it back and over your topper.
Use a root spray/powder, applying it to your own hair and the topper. This is also helpful if your roots have started to grow in!
Store your topper on a headform to help keep its shape. If your topper has been laying flat, or in its box, you'll need to refresh the cap area. You can do this by using a blow dryer on low heat and warming up the cap area or wetting the cap and re-blowdrying.
These extra steps will give you a more seamless transition!

Yes! Toppers are highly specialized, unique pieces and may require additional touching up once received.

Here are a few tips you can suggest:
- Be mindful not to cut into the perimeter of the piece unless removing length
- Texture is always better
- If cutting on the head, secure all bio hair to ensure only the topper is being cut
- If coloring, do not use lightener

Nope! Not to worry. Those shorter hairs are called 'return hair' and they're a perfectly normal part of the manufacturing process of your piece.

If they're acting like pesky flyaways, lightly mist your topper and blow-dry straight down to smooth them into place!