Meaningful Personalized Gifts For Every Special Relationship
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Announcement
Last updated on Oct 30, 2025
Reviews
5.0
(70)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Kathryn on Aug 3, 2026
5 out of 5 starsI love this shirt! It's comfy, and it's a beautiful color. The seller was very nice.Shipping was fast, too.
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JC on Apr 17, 2026
5 out of 5 starsMug is exactly as pictured! Shipping was quick and quality definitely meets expectations, would recommend for a fun gift!
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Jan on Feb 11, 2026
5 out of 5 starsI ordered three mugs for my grown nieces. Seller was thorough and sent me a "proof" of what the mugs would look like before production. They look very classy, with the photo and script on both sides of the mug - my nieces loved them. Shipping was pretty slow, but that is on UPS, not the seller.
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About Lovecustomize
Sales
366
On Etsy since 2024
Shop members
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Sandra
Owner
Production partners
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Production Partner
CA, United States
They help me with the production and shipping.
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Custom Gifts
CA, United States
Printify help us with the production and shipping.
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Gift Sets
United States
They help me with the production
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Ornaments
CA, United States
Helps me with the production
Shop policies
Last updated on May 13, 2024
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Custom and personalized orders
We offer personalization on most of all products.
After you purchase the item, I will send you a design proof showing what your product will look like. You’ll have two hours to request any changes. Please note that providing a draft for your approval and/or making multiple edits may delay the processing time.
Where do I send my Photo
If your order requires a photo, you can send it directly through my Etsy email by attaching the file. For mugs, a photo that is longer than it is wide works best. Please ensure the photo is clear, as I will adjust the DPI to 300. However, if the original photo is blurry or grainy, it may not print well on the mug.
Is there a guarantee that I will receive my item by a certain date?
Unfortunately, I cannot guarantee delivery by a specific date when regular shipping is selected. The delivery dates on your invoice are ESTIMATED by Etsy. Factors like postal delays, busy holiday seasons, weather conditions, staffing shortages, and other unpredictable events are beyond my control.
Can I make changes to my order?
To ensure your package is processed as quickly as possible, orders go into production almost immediately. Any requests for changes or cancellations must be made within one hour of purchase. You’re welcome to contact us to check if an order is still eligible for modification, but once the one-hour window has passed, we will be unable to make any changes or cancellations.
Do you accept cancelations?
I normally do not accept cancellations or give refunds. But there are a few exceptions. Please contact me to see if the reason for a refund request falls within the exceptions.
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