LaneCreativesCo

PRIVACY POLICY FOR LANE CREATIVES & COLLECTIBLES

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy.

INFORMATION I COLLECT
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you are ordering. You may also choose to provide me with additional personal information if you contact me directly.

WHY I NEED YOUR INFORMATION AND HOW I USE IT
I rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support.
If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

INFORMATION SHARING AND DISCLOSURE
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service Providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (USPS). I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

DATA RETENTION
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years (to comply with US tax and business record-keeping laws).

YOUR RIGHTS
If you reside in certain states (such as California, Virginia, Colorado, or others with active state privacy laws), you may have specific rights regarding your personal information, including the right to access, change, or delete the personal information I hold about you. Aside from exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.

HOW TO CONTACT ME
For purposes of US data protection laws, I am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy's messaging system.