ABOUT LULA DESIGN
Featured items
All items
Announcement
Reviews
About LulaDesignCo
-
When you purchase from this Etsy shop, you are supporting a small family business based in Nottinghamshire x
Shop members
-
Lucie Tipping
Owner, Designer
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Delivery Address
Please ensure your delivery address is correct. I cannot be held responsible should a parcel not reach it's destination because of an incorrect address. The customer is responsible for checking their address is correct at the time of checkout. I cannot check your address is correct after purchase or alter an address after your order is confirmed. This is because all orders are automatically generated onto Royal Mail and your label printed and paid for at the time of your purchase.
Gift wrapping and packaging
All products come with Free Gift Wrapping & the option to include a Gift Note
Delivery Method
If you have not selected "Royal Mail Tracked 24/48 or International Tracked' then I am unable to track your order should it take longer to arrive than normal. 1st and 2nd Class Letters and Large Letters do not have tracking.
Custom and personalised orders
All Personalised Items can't be cancelled, exchanged or refunded. As these are personalised items, they can't be used for anyone else therefore, can't be cancelled if they have already been printed.
Looking for more? Find it on Etsy