Announcement
Celebrating 13 happy years of selling on Etsy! Thank you to all my lovely customers.
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Reviews
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Linda on May 8, 2024
5 out of 5 starsVery cute pattern. I can’t wait to knit this little sweater for my mice.
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Sarah on Jan 18, 2024
5 out of 5 starsI’ve only just downloaded these instructions for the coat and hat but they look to be clear and concise, even for a novice like me! I’m looking forward to trying them out.
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Jill on Jan 16, 2024
5 out of 5 starsA lovely little pattern , I'm sure my girls will love to own this coat and hat . x
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Sarah on Apr 27, 2024
5 out of 5 starsI couldn’t resist Susie’s sweet little face and her lovely spring clothes. She’s beautifully made as always by Liz with such attention to detail, these little dolls are a joy to have in the family!
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Krista on Apr 26, 2024
5 out of 5 starsAbsolutely delightful package-everything is perfect. Thank you so much for the indulgence!
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Rita on Apr 9, 2024
5 out of 5 starsThis little bookworm is the most beautifully crafted doll! I will continue to follow this amazing artist as she creates such her wonderful treasures!
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Prairie girl 🇨🇦 on Apr 6, 2024
5 out of 5 starsMy little Lola arrived yesterday, and she is perfect in every way! Liz, how do you manage to fit that much personality into such a tiny doll?♥️
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Lauren on Apr 5, 2024
5 out of 5 starsLiz is a delight to work with and the quality of her items is top-notch.
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Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Shipping
First Class Mail in the UK. If you are buying a custom doll, I will send your parcel first class signed for.
Air Mail to the rest of the world. Recently the post has been less reliable, so I prefer to send custom dolls signed for/tracked. Unfortunately this means that postage has had to be increased — I apologise for this.
I aim to ship purchased items as soon as payment clears, with paypal this is usually instant, but e-cheques can take 3-4 days to clear.
I deliver all packages personally to the post office and keep the proof of posting receipt.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Please leave feedback when you receive your item/s, so that I know they have arrived safely.
Thank you.
Privacy
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
I do not store or process your information through any third-party hosting services in the US or other jurisdictions outside the EU.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Elizabeth Carr, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lybo3068 [!at] gmail.com Alternately, you may mail me at:
Elizabeth Carr
132 Sandridge Road
St Albans, Herts AL1 4AP
Seller details
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