
Announcement
Welcome to Matorosari, Hope you find something you like if you have any enquiries please don't hesitate to contact me!
There will be limited item availability for items that require heavy beading work.
Im still doing your order but at a much slower pace than usual I hope you understand.
HARDWARE UPDATE- All the hardware has now been replaced and this is reflected to the the new pricing. New hardware is now washable , Salt water resistant and Nickel free.
New shipping has been started please read and if you would like insurance please make sure you select this. The new shipping also now covers Up to £250. I will no longer send items without tracking and signature.
Thank you all!!
Items
All Items
Reviews
-
Em on Jun 4, 2023
5 out of 5 starsSeller was amazing and so nice to work with. I asked for a custom bracelet with love knots for my wedding and she created such a beautiful piece!!! Thank you so so much! Also thank you for the extended to convert it into a choker!
-
-
-
Linda Van on Mar 16, 2023
5 out of 5 starsended up being my favorite of the bunch, so simple and classic
-
-
Linda Van on Mar 16, 2023
5 out of 5 starssuper cute, love the way it looks with a mask but also with glasses!
-
Michelle Markquart on Mar 14, 2023
5 out of 5 starsMy son wears this everyday! the quality is wonderful and it is a stunning piece! It was worth the wait to get it!
-
-
-
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Custom and personalised orders
Yes, all custom orders can be made according to size and or specification. So please provide measurements as accurately as possible.
Please send me a message to discuss this
- I do not accept refunds or returns for custom orders which have been started or been made ready for shipping.
-Custom orders will have to be paid fully.
What are samples?
-Samples are items which is currently in a design process, These items will be sold at a reduced pricing.
- I will also be adding random pieces in the samples tab so please keep a look out for unique pieces.
- These pieces may have minor defects so please make sure you are happy before buying. - All items in the sample sale will not be refunded or exchanged.
- I also do not accept returns, If a customer decides to return the item without contacting me the item bought will not be refunded and exchanged.
Care instructions
All harnesses are made with high quality Satin elastic. I also use silk tassels and a mixture of glass and plastic pearls.
All Hardware are in metal and plated.
Please avoid using alcohol based product directly as it may tarnish the metal.
Do not submerge in water and soap for long periods of time.
Hand wash only with warm water and mild detergent.
Any questions please don't hesitate to message me!
How long will my order take to be made?
Orders will take 2 weeks for small items and 8-10 weeks for sets and bigger items to be made. shipping time will not be included during this time. so please allow another 1-2 weeks for international shipping.
Everything is made by me so sometimes this might take longer. You will be notified if this is the case and i will keep customers updated as much as possible.
Matorosari is an independent label and will try my best to ensure your orders wont take too long.
Why is my order taking longer.
Unfortunately I am not able to do this full time and I work on other jobs so if your order is taking longer than expected please know it is because im working as well as doing this at the same time.