灰 調 | MONOCHROME
MONOCHROMEstore is taking a short break
Reviews
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Nur on May 7, 2021
4 out of 5 starsI would have rated this higher but the cute tiny plant that comes with the sphere came defective. It was prolly caused by the delivery process. I wish there was an option to get an extra plant just in case as I wouldn’t know where to get a replacement. Otherwise both sphere vases are beautiful and I’m still glad I purchased them.
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Esther on Oct 13, 2019
5 out of 5 starsAmazing seller. The packaging is so thought out it’s a beautiful product in itself. Highly recommend. Totally worth the wait for this to ship from across the Pacific Ocean.
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Oli on Jun 23, 2018
5 out of 5 starsIt is so nice!! I am so happy about this beautiful planter! Thanks!
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Stephen on Aug 25, 2020
4 out of 5 starsA nice box. The edges where the lid sits inside were unfortunately partially broken, vllt the transport should be covered, otherwise everything went well, gladly again!
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Stephen on Aug 25, 2020
5 out of 5 starsA nice little box. Looks noble and I am absolutely satisfied. Gladly again!
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About MONOCHROMEstore
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Shop policies
Shipping
Customs and import taxes
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 2 days of purchase
Privacy policy
More information
Frequently asked questions
運費計算 / SHIPPING RATE
If you purchase multiple items we will combine shipping whenever practical. We do our best to estimate shipping costs accurately. If you may have any concerns about shipping rate, please feel free to email us !!
運送時間 / DELIVERY TIME
Air Parcel
• US, UK, French, Germany : 7~14 business days
• Canada:7~10 business days
• Oceania:10~15 business days
• Europe:10~14 business days
• Asia:3~9 business days
Express Mail Services (EMS)
• US, UK, French, Germany : 6~7 business days
• Canada:5~6 business days
• Oceania:5~6 business days
• Europe:5~6 business days
• Asia:2~5 business days
*Note*
1. Above-mentioned is approximate transit/delivery times, not included customs examination time.
2. The delivery depending on the speed of your local post and customs office.
訂單取消 / CANCELLATION
If you want to cancel your order, please notify us within 48 hours of purchase.
退貨說明 / CONDITIONS OF RETURN
Because of the make of the order by handmade, we do not accept returns for reasons other than defects.
1. To be eligible for a return, your item must be unused, in the original packaging and in the same condition that you received it.
2. Customers must contact us within the 7-day, we will refund item price when we ricived your item, please note, shipping charges are non-refundable.
3. We are not responsible for any damage or loss that occurs when shipping is returned, so we strongly encourage you to pack the items well and ship via a trusted carrier.
瑕疵破損 / DAMAGED & DEFECTS
Everything we make is inspected carefully before it leaves our workshop, If you receive an item broken or otherwise damaged in shipment, please take pictures for it and contact us. we will evaluate the damage and determine the best and fastest way to rechange you your items.
Due to the every piece is handmade and use of natural materials, therefore may irregularities or flaws in concrete, like bubbles or barely visible cracks, and the colours and texture vary slightly, It would not included in "DAMAGED & DEFECTS" policies.