Macmaer

Reversible knot pillows • Home decor • Accessories

Gothenburg, Sweden
|
| 2,340 Sales | 5 out of 5 stars 5 out of 5 stars

Macmaer is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Hello Dear customer,
You are very welcome to MACMAER store! ❤️
I’m glad you are here and I really appreciate your interest!

Hope you’ll find in this store what you are looking for!

All our items are handmade to order in our studio based in Sweden.
If you have some questions about the products or your order, do not hesitate to reach out, I’ll be happy to help you!

Maria


All the content and designs © MACMAER 2019-2024 All rights reserved.

Announcement

Last updated on Apr 24, 2024

Hello Dear customer,
You are very welcome to MACMAER store! ❤️
I’m glad you are here and I really appreciate your interest!

Hope you’ll find in this store what you are looking for!

All our items are handmade to order in our studio based in Sweden.
If you have some questions about the products or your order, do not hesitate to reach out, I’ll be happy to help you!

Maria


All the content and designs © MACMAER 2019-2024 All rights reserved.

2340 Sales

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$0.29

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Maria

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Maria

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5 out of 5 stars
(662)
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About Macmaer

Sales 2,340
On Etsy since 2020

Reversible knots

Shop members

  • Maria

    Owner, Designer

Shop policies

Last updated on Apr 3, 2023

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

Privacy policy

More information

Last updated on Apr 12, 2024

Frequently asked questions

Custom orders & Standard orders

If you have a special request for a custom order, please feel free to reach out.
Time we need to prepare your custom order varies between 5-7 working days.

Please note , we do not accept returns and exchanges for the custom orders, personilised orders and sales orders.

For the standard orders the processing time is between 2-4 working days, but we have RUSH ORDER SERVICE( your order will be prepared and shipped out the same day of purchase or the next working day if it's weekend or holidays)

It's an additional service that can be purchased after you have placed your initial order. You can find this service in the shop listings.

Shipping

USA, Australia, Canada and Japan is between 5-10 working days ,

EU is between 4-7 working days,

Sweden 1-3 working days,

Please note the shipping time can take longer during holiday seasons and/or custom clearance.
Unfortunately we don’t have any control on the custom in your country and how quickly the parcel is released.

Please make sure that you have entered the right mailing address. If the item is not received due to wrong address provided by buyer, buyer is responsible for re-shipping cost.

Please keep track of your delivery day to know when its being delivered. Package Theft is not covered with Shipping insurance and we can’t replace it at our expense.

Return & exchange

We do accept returns and exchanges, except the custom orders, personilised orders and sales orders.


Contact us within 14 calendar days from the day you receive your order.

Ship the product back to us, within 14 calendar days from the moment we approve your request, and provide a valid tracking number. As soon as we receive your return the money will be refunded within 3-5 working days.

Please do not ship the item back without contacting us and without our return approval.

The cost of the return shipping , possible custom fee while returning item and the shipping of exchange is paid by customer, unless is due to the product defects.

Unclaimed orders

All the orders that arrived to the destination country and are not accepted by customer for some reason usually are returned back to us in 30 days automatically by post.
Please be aware that In the case you don’t accept or don’t pick up your order in time 40% of the order price will be held to cover our shipping and other fees.

Cancellations

We gladly accept the cancellations within the 24 hours after your order is placed.

Please note , to all the cancellations that pass this timeframe 10% restocking fee will be applied.