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Frequently asked questions
Are these physical items shipped to me?
No, all items in my shop are digital downloads only. No physical product will be mailed.
How do I access my digital download?
After your purchase is complete, you can download your files directly from Etsy under Purchases & Reviews. You’ll also receive an email from Etsy with the download link.
Can I get a refund or exchange?
Because these are digital products and are available instantly, refunds or exchanges are not offered. Please read the item description carefully before purchasing.
How can I use the digital products?
All products are for personal use only unless otherwise stated. You may not resell, share, or redistribute the files in any form.
What if I have trouble downloading or using my file?
If you experience any issues or have questions, feel free to message me through Etsy. I’m happy to help and want you to have a great experience!