Privacy Policy for Mags Custom Design
1. Personal information I collect To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for example, a specific name, date, or photograph for a custom laser engraving) if you contact me directly.
2. Why I Need Your Information and How I Use It I rely on a number of legal bases to collect, use, and share your information, including:
Service Provision: I need your information to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support.
Custom Orders: Specifically for personalized items, I use the names, dates, and images you provide solely for the purpose of creating your custom order. I do not retain or use these personal details for marketing or any other purpose without your express permission.
Compliance: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
3. Information Sharing and Disclosure Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service Providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (e.g., USPS, UPS). I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to respond to legal process or to government requests.
4. Data Retention I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 10 years.
5. Your Rights If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.
Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.
6. How to Contact Me For purposes of EU data protection law, I, Ryan Magnuson, am the data controller of your personal information. If you have any questions or concerns, you may contact me by mail at 22 W Main St #44, Frewsburg, NY 14738