MandiSmethells

Handcrafted fiber art made with joy.

Saint Paul, Minnesota On Etsy since 2014

2,101 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

MandiSmethells

Handcrafted fiber art made with joy.

Saint Paul, Minnesota | 2,101 Sales

5 out of 5 stars

Shop owner

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Announcement    During this time of disruption and uncertainty, I very much appreciate your business. I will do my best to produce and ship orders during the estimated lead times, but delays are possible due to limitations on obtaining supplies. As soon as I am aware of any delay to an order, I will communicate with you.

Announcement

Last updated on Mar 17, 2020

During this time of disruption and uncertainty, I very much appreciate your business. I will do my best to produce and ship orders during the estimated lead times, but delays are possible due to limitations on obtaining supplies. As soon as I am aware of any delay to an order, I will communicate with you.

Items

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2101 Sales
12630 Admirers
 

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Mandi Smethells

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Mandi Smethells

Reviews

Average item review
5 out of 5 stars
(472)
See reviews that mention:
quality 66 shipping 40 customer service 22

About MandiSmethells

Sales 2,101
On Etsy since 2014
  • Each piece is made by hand, and can be customized to match your vision.
  • Texture and color.
  • Colorful, handmade fiber art.
  • Wall art pieces are neatly finished on the backside, and include an attached ribbon for hanging.

Imaginative Fiber Art

Hello!

Thank you for visiting my shop. As you may have noticed, I have a great appreciation for whimsy and color, and I hope that my pieces bring happiness into the homes they occupy. All items in my shop are handmade by me, and each item will be unique and special. I draw inspiration for my work from my two young daughters, and the experience of motherhood.
Please contact me if you don’t find what you are looking for, as I am very receptive to custom requests, and would be happy to discuss making something to order.
Mandi

Shop members

  • Mandi Smethells

    Owner, Creator, Photographer

Production partners

  • The/Studio

    Los Angeles, CA

    I work with The/Studio to manufacture patches that I designed based on my fiber work designs.

Shop policies

Last updated on March 24, 2019
Thank you for visiting my shop!

All items can be custom ordered to match your vision. Please message me if you don’t find exactly what you are looking for!

All items are made by had by me, and will be unique and one of a kind due to the nature of handmade fiber work. I hope your purchase brings you as much joy as it did me in making it!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Any item can be returned within 14 days, shipping at buyers expense. Please ask any specific questions you may have regards to size, color or material before purchasing so that I can help prevent a return if possible.
Custom orders are non-returnable.
Shipping
I will ship in stock orders within 1-2 business days of when an order is placed.
Made to order lead times vary by item, and a shipping estimate is included in the listing. I do my best to shop on or before the estimated date, but occasionally unexpected delays may occur. I do my best to communicate in a timely manner in the event of any anticipated delay. If you have a specific deadline to receive an order, please contact me prior to
ordering.

If you need expedited shipping, please let me know. All domestic shipments are shipped USPS priority mail and will include item tracking. Patches ship First Class domestically.

For international orders: You are responsible for import fees, taxes, VATS or any other custom fees should your package be processed by customs.
Additional policies and FAQs
If you are interested in custom size/ colors, please fell free to contact me!

All made to order items will have unique variations from the items pictured, as they are made by hand by me. Subtle differences in color, texture and size may be present. Computer and phone displays may distort color. If you have any questions or concerns, please contact me.

All photos and designs ©️Mandi Smethells 2019
Privacy
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
* Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
* Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Mandi Smethells, am the data controller of your personal information. If you have any questions or concerns, you may contact me at mandi [!at] smoothhillsweaving.com. Alternately, you may mail me at:
Mandi Smethells
1458 Arona St
St Paul MN 56108