Hand painted and stamped clothes inspired in the sea
All items
Announcement
About Marzabal
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Marzabal, the designer -
Marzabal with her silk scarves
Shop members
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Amaia G. Marzabal
Owner, Designer, Artist
Fine Arts and Design Degree. Owner of her Brand: Marzabal
Shop policies
Accepted payment methods
Returns & exchanges
Payment
Bank transfer:
You can make a bank transfer or deposit from you bank account into the account our company has in Kutxabank.
Recipient: Marzabal
Account number: Kutxabank IBAN: ES61 2095 0000 7091 1452 3080
In order toprocess your order quicker, you can send us the bank transfer receipt via email to: info [!at] marzabal.net
Your order number must be indicated when making the transfer, so that we can identify your payment.
Credit card:
If you choose this payment method, you will be redirected onto a secure server from our bank, where you will be asked for your card details and expiry date.
Caja Rural de Navarra guarantees a secure transaction, as your personal and card details are encrypted usingthe safe SSL server provided by the bank.
Your card details will not be registered in any database; instead, they will go directly to the bank's Sales Terminal.
Likewise, Marzabal will not receive your credit card details, but only confirmation of the payment.
Credit card (through PayPal):
You can pay for your purchase with your Visa credit card or Master Card through the safe platform offered by PayPal, where you will be asked for certain details in order to proceed with the payment.
Paying through PayPal:
For security and ease, this worldwide system is one of the most used services nowadays for online sales. You need to have a PayPal account in order to pay for your purchases using this system. For more information, visit www.paypal.com
Shipping
Delivery costs:
Delivery costs are not included and must be met by the customer. These costs are indicated on the website and will be conveniently displayed.
Delivery costs are calculated automatically depending on the destination and the order:
- A zone (Spain): 5 €.
- B zone (Europe): 8 €.
- C zone (Rest of the world): 10 €.
Estimated delivery times:
Unless out of stock, orders will be sent immediately and you will receive your product within the following times:
- Spain (peninsula): 5 to 7 workdays
- Balearic and Canary Islands: 6 to 8 workdays
- EU: 7 to 9 workdays
- Rest of the world: 8 to 10 workdays
If you want your order to be delivered by a particular shipping company, please notify us via email, fax or telephone, and we will be happy to assist you.
The delivery times indicated are an estimate and Marzabal will try hard to respect them; nevertheless, the service is offered by a third party, and their possible delays do not mean a cancellation of the order or compensation of any sort.
Right to decline:
The buyer can freely decline the contract within 14 days from the reception date of the product without having to claim any cause. In case the purchase was made through credit, declining the main contract will resolve the issue. Otherwise, the customer will have to refund the whole amount of the transaction within 30 days from the moment when the contract was declined.
The user will only have to pay for the direct costs derived from returning the products. They must communicate the decision to the Customer Service via telephone or email, with the delivery order number at hand.
The right to decline will not be acceptable in cases where the original packaging is deteriorated or the product is not in perfect condition.
In case you decide to decline the contract, all the payments will be refunded, including the delivery costs (except for the additional costs resulting from returning the product), without delay and, in any case, within 14 days from the date when the decision to decline the contract was communicated. The refund will take place through the same payment method used for the original transaction, unless specifically notified otherwise; in any case, the refund will not incur in any additional costs for the customer.
We will collect the goods and the CUSTOMER will have to assume the direct cost of sending the products back.