MaskPaskOfficial

The mask is FLAT and not made to be 3D in shape – the 3D effect comes from the artwork itself. That’s also clearly written in the description. The material is a laminated print on thick photo paper, not “simple cardboard”. Please read the full listing before buying – it avoids this kind of confusion.

Hi, Thanks for your message. The mask is meant to look bold and expressive when viewed from the front — that’s where the design really comes to life. Side angles don’t always show it as intended. For the best effect, I recommend adding black makeup around your eyes — as suggested in the listing — it really helps bring the whole look together. Warm wishes, MASK PASK

Thank you for your feedback! Just to clarify for future buyers — these are FLAT masks printed from original hand-painted designs, created to give a strong 3D visual effect while remaining lightweight and easy to wear. — Mask Pask

Hello Curtis, This mask was delivered, as confirmed by the tracking, after you had already received a refund for a “lost” shipment — meaning you ended up keeping the item at no cost. The mask is exactly as described in the listing: a FLAT printed mask from original hand-painted artwork, produced on high-quality laminated material with a 3D visual effect. Nothing about the product differs from what is clearly shown and explained before purchase. — Mask Pask

Glad it made it just in time! Wishing you a great Halloween – and hey, if you snap a fun photo, feel free to share it with us :)

I’m sorry you feel this way, but the mask you received is exactly as described: professionally laser-cut, matte laminated photo paper with a strap. The listing clearly states it’s a flat mask print from original artwork — not plastic or sculpted. Your own photos show clean laser cuts and correct materials. A full return was offered and approved. Calling this the “worst experience” and misrepresenting the product is unfair. I respect all buyers, but I kindly ask for fair communication. I also noticed you’re a seller on Etsy. I hope this wasn’t a targeted attempt to harm a fellow creator.

I’m truly sorry this mask didn’t meet your expectations. As noted in the description, all MASK PASK masks in this collection are flat, high-quality art prints, designed as lightweight, wearable decorative masks rather than sculpted 3D pieces. We always encourage buyers to check the full description and size details before purchasing, as the photos show the artistic design and the listing explains the flat format. Thank you for sharing your feedback, and I hope this helps clarify for future buyers. Warm regards, MASK PASK 🎭