MatanteGe

Knitwear, toys and drawings made by Geneviève Désy

Québec, Canada · 878 Sales

MatanteGe

Knitwear, toys and drawings made by Geneviève Désy

Québec, Canada 878 Sales On Etsy since 2012

5 out of 5 stars
(221)
Geneviève Désy

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Geneviève Désy

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Reviews

Average item review
5 out of 5 stars
(221)
View all 221 reviews

About

Drawing the life of my dreams, one stitch at the time

I’ve always had a genuine love for animals, and when I developed a passion for drawing at the age of 13, I instantly combined those two interests and started to draw animals and portraits. I especially liked drawing eyes, because I could see as I drew them on paper that I was giving life to something from scratch. Gradually, I switched from graphite pencils to color pencils and I still love using them for their great simplicity.

At about the same age, my grandmother taught me how to knit and I absolutely loved it! When my first nephew was born, I knitted a blue blanket for him (which he still has at age 12) and later on I started to knit hats and toys for him and my other nephews. That is why I named my shop MatanteGe (French for auntie Ge) because that's what my whole family calls me!

So MatanteGe is for me a great opportunity to express my creativity, to make time for it and to eventually (hopefully) have the possibility of making a living out of it. Everyday I wake up with a new idea and can’t wait to make it come true! And everyday I learn something new about supplying, marketing, photography, printing, shipping, etc. and I enjoy every minute of it! I hope to see my shop flourish and I’ll continue to put all my heart and soul into it :)

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Shop members

  • Geneviève Désy

    Owner, Drawing, Knitting

    Self-taught artist living in Quebec City, I particularly enjoy drawing portraits and wildlife art. What I like the most about the process is to give life from scratch, with a simple piece of paper and pencils. I get the same feeling with knitting.

Shop policies

Last updated on November 19, 2017
Welcome to Matante Ge!

// Current turnaround time for knittings //

All knittings are handmade exclusively by me. Please allow up to 2-3 DAYS for your item to be made and prepared to ship out. Thank you!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
I want all my customers to be happy with their purchase, so if you are not 100% satisfied with your item, please write me as soon as possible.
In some cases, I offer full refund minus shipping costs if you return the undamaged items within 15 business days.

* I do not offer refund on custom orders (pet portraits or custom knittings).

Please make sure to give me as much information as possible before I start your custom order. Also, I always email a picture for approval before sending the custom item.
Payment
I accept Paypal, credit cards through Etsy's Direct Checkout and Etsy gift cards.
Shipping
// Shipping //

Small size prints, portraits and originals are sent flat with a sturdy cardboard (no mat or frame included). Large sizes are sent rolled in a sturdy box. Knittings are sent in an enveloppe or in a box depending on size.

All items are sent with Canada Post. Delivery standards for regular shipping are:

- Canada: 2-9 business days
- US: 5-8 business days
- International: 6-10 business days

*Delivery standards are only estimates. They are usually respected, but if you would like to receive your order by a specific date, please contact me for shipping upgrades costs.

Please note that shipping outside of Canada does not include a tracking number.

// Shipping upgrades //

If you would like to add a tracking number for your item, purchase insurance or upgrade to express or priority mail service, please contact me prior to completing the payment process.

// International Orders //

Import duties, taxes, and charges are the responsibility of the customer and are not included in the item price or shipping cost. Please check with your country's customs office to determine what these additional costs will be prior to purchasing. When customs clearance procedures are required, it can cause delays beyond the original delivery estimates. All international orders will have full value declared on customs forms - no exceptions.

While I take great care and attention to detail in all items prepared for shipment, I unfortunately cannot be held responsible and do not give refunds for damaged or lost orders in the shipping process. If something went wrong with your order, please convo or e-mail me.
Additional policies and FAQs
All my items are made with lots of care in a smoke-free environment.