MatchMyMatByAV

At Match My Mat, your privacy is important to me. This policy explains how your personal information is collected, used, and shared when you place an order or contact me.

1. Information I Collect
To fulfill your order, I may collect certain information (provided by you), including: your name, email address, postal address, payment information (processed securely through Etsy), and personalization details (e.g., monogram, name, year). I do not have access to your full payment details such as credit card numbers—those are handled securely by Etsy or your selected payment method.

2. Why I Need Your Information and How I Use It
I collect and use your information to: fulfill and ship your order, communicate with you about your purchase, customize your product based on your request, and handle issues such as returns, exchanges, or customer support. I may also use your information (as necessary) to comply with Etsy’s policies or legal obligations.

3. Information Sharing and Disclosure
I only share your personal information: with Etsy to process your order and support shop functions; with delivery services (e.g., USPS) to fulfill your shipment; and when legally required (such as responding to a legal process or request). I will never sell or rent your personal information to third parties.

4. Data Retention
I retain your information only as long as necessary to fulfill your order and for my records (e.g., for tax or legal purposes). Typically, this is for up to 4 years, unless you request otherwise.

5. Your Rights
If you reside in the EU or certain other territories, you have rights under data protection laws including: the right to access and receive a copy of the personal information I hold about you; the right to request corrections or deletion of your data; and the right to object to data processing in certain cases. To make a request, please contact me through Etsy Messages.

6. Contact
For any questions or concerns about your privacy, you can contact me directly via Etsy Messages.