MayaRoja

Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services. It does not apply to the practices of third parties I do not own or control, including Etsy. You can read the Etsy Privacy Policy to learn more about its practices.

INFORMATION I COLLECT
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, shipping address, and the details of the product you are ordering. You may also choose to share more information with me if you contact me directly.

WHY I NEED YOUR INFORMATION AND HOW I USE IT
I use your information:

as needed to provide my services, such as filling your order, settling disputes, and providing customer support;
when you have given your consent, which you may withdraw at any time, such as signing up for a mailing list;
to comply with legal obligations, such as keeping purchase records required by tax law; and
for my legitimate interests in providing and improving my services and complying with Etsy’s Seller Policy and Terms of Use.

INFORMATION SHARING AND DISCLOSURE
I share your personal information only in limited circumstances:

Etsy. As needed to provide my services and meet my obligations under Etsy’s policies.
Print and shipping partners. My items are made to order by trusted print-on-demand partners, who receive your name, shipping address, and order details so they can make and deliver your item. They use your information only for that purpose.
Business transfers. If I sell or merge my business, your information may be shared as part of that transaction, as permitted by law.
Compliance with laws. When reasonably necessary to respond to legal requests, enforce my policies, prevent fraud, or protect the rights and safety of my customers or others.

I do not sell or rent your personal information.

DATA RETENTION
I keep your personal information only as long as needed to provide my services and as described in this policy, and as required to meet legal and tax obligations, resolve disputes, and enforce my agreements. I generally keep your data for 4 years.

TRANSFERS OF INFORMATION
My shop and my print partners are based in the United States, and some orders may be made by partners in other countries. If you live outside the United States, your information may be transferred to and processed in countries with different data protection laws than your own. This transfer is necessary to fulfill your order.

YOUR RIGHTS

Depending on where you live, including the EU and UK, you may have the right to:

Access the personal information I hold about you and receive a copy.
Change, restrict, or delete your personal information. Unless I am required to keep it for legal reasons, I will generally delete your information on request.
Object to my use of your information based on my legitimate interests, or to receiving marketing messages.
Complain to your local data protection authority if you live in the EU or UK.

HOW TO CONTACT ME

MayaRoja is responsible for your personal information. For any questions or requests, please contact me through Etsy Messages.

This policy is provided in good faith as a general description of my practices and is not legal advice.