MeatloafsKitchen

Due to the nature of the product we do not accept returns. if you chose to open a case and etsy requires a return the item

YOU must pay for return shipping.

No refunds for shipping are given if you ask for a refund in a dispute. The only refunds that will be give in cases are partial refunds for the purchase price of the item.

We do our best to wrap each treat or cake that you buy from us the best way possible.

For cakes we ship 2-3 days before the agreed upon delivery date that you added to the notes. We can not be responsible for delays in transit. If you wish to have the cake guaranteed delivered you need to choose express shipping at check out. If your cake is delayed in transit please remember it is fresh food with no preservatives check for mold be fore feeding to your pet.

Delivery dates not guaranteed you may request delivery on a date but I do not guarantee that it will arrive for your chosen date I do not guarantee that it will be shipped in time to arrive to you. I ship when items are completed in accordance with my shipping estimates in the listing

All our items that are chosen to be shipped priority mail are insured so a claim for damaged or broken treats can be made with the US post office online with your tracking number and invoice. All first class packages are NOT insured this includes international packages.

We do apologize if treats get broken in transit but please know that it is our intention to do our best to get our treats to you in perfect condition. We hope that even though the items may be broken that your pup will still enjoy them.

Please do your best to choose treats that will be appealing to your dog based on what you know he/she likes. We cannot guarantee that your dog will like a particular flavor and cannot offer refund based on this reason.

Because our decorated cakes are iced with a fondant icing, the icing can melt in the hot summer months. If you live in a hot climate or are ordering in the summer, please make arrangements for the package to not sit outside in the heat all day once delivered. We ship USPS Priority Mail, which is a 2-3 day ship to all states other than Alaska and Hawaii.

You will receive a tracking number with each order and can follow the delivery of the package. We package all of our cakes very carefully, but we cannot guarantee our products against melting.

We can also not guarantee a delivery date once it is mailed as the postal service may have delays in transit which our our of our control. We do our best to have the items that you order delivered as close to the date you need it as possible.

If an item is returned because the address you entered is not supported or recognized by the USPS I will resend it but you must pay for shipping. If the item was not personalized I will give you the option to have a refund of the price of the item minus the shipping. If the item is personalized you must reship

We accept Pay pal, money orders, checks and american cash PA residents must pay sales tax

Once payment is received, I bake your order and ship it to you and your family.

Because we make each treat and cake to order we ship whenever the order is complete. We ship whatever way you have chosen at checkout.

For cakes we ship 2-3 days before the agreed upon delivery date that you added to the notes. We can not be responsible for delays in transit. If you wish to have the cake guaranteed delivered you need to choose express shipping at check out.

Delivery dates not guaranteed you may request delivery on a date but I do not guarantee that it will arrive for your chosen date I do not guarantee that it will be shipped in time to arrive to you. I ship when items are completed in accordance with my shipping estimates in the listing

All our items that are chosen to be shipped priority mail are insured so a claim for damaged or broken treats can be made with the US post office online with your tracking number and invoice. All first class packages are NOT insured this includes international packages.

We do apologize if treats get broken in transit but please know that it is our intention to do our best to get our treats to you in perfect condition. We hope that even though the items maybe broken that your pup will still enjoy them.

Please be aware when choosing first class mail that it may take up to 7 days to reach you.
During the holidays to insure that your treats will arrive in time we suggest priority mail as your mailing option. We can not guarantee that treats will arrive if orders are placed passed to the USPS mail deadline for Holiday arrival.

Please note that we always recommend feeding our treats with icing on easy to clean surfaces. Any colored icing messes should be cleaned in a timely manner to insure that a stain does not occur.

In addition, I reserve the right to refuse to sell my work or anything from my shop to anyone for any reason.

The Pennsylvania Department of Agriculture certifies these regulated articles have been approved for movement out of the Spotted lanternfly quarantine area.

Permit Number: 21975


Fed your pup the treat and need to clean a spot

Combine one teaspoon of liquid dishwashing detergent and a tablespoon of ammonia with two cups of warm water.

With a clean white cloth, expunge the stain using the detergent and ammonia solution by blotting the liquid until it is completely absorbed.

If the stain still remains, combine a tablespoon of liquid dishwashing detergent and a tablespoon of white vinegar with two cups of warm water.

Again sponge the stain with the new detergent and vinegar solution and blot until the liquid is absorbed.

If the stain or remnant thereof still remains, sponge the stain with some rubbing alcohol and blot until the liquid is absorbed.

To complete the process, sponge with cold water and blot dry.