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Last updated on Aug 10, 2025
Reviews
4.9
(2053)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Etsy buyer on Jun 23, 2026
5 out of 5 starsSo cute and will look great on my purse! It arrived fairly quickly as well. Thank you!!
Elena responded on Jun 23, 2026
Thank you for your purchase and review! We are glad to hear you like it!
About MerchSunshineState
Sales
10,199
On Etsy since 2023
Shop members
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Elena Spinu
Owner
I design, package and ship most of the items in my shop.
Production partners
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A print shop
Beltsville, Md.
They help me print mugs for my shop.
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A print shop
St Louis, MO
They print ornaments for my shop.
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A print shop
San Jose, CA
They print sweatshirts for me.
Shop policies
Last updated on Jul 11, 2023
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Last updated on
Apr 29, 2026
Frequently asked questions
Do you send photos before you ship items?
We do it only if our customers ask for it. We also sometimes share sneak peaks of customer items on our Instagram @merchsunshinestate and TikTok @merchsunshinestate.
Do you offer refunds under any circumstance?
There are no refunds. Most items in our shop are custom made.If an item breaks in shipment we have insured its value up to $100 and you can submit the claim to USPS online to have that insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim you MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the
customer take the damaged item to a waste yard for disposal and obtain proof of disposal.
Note that any damage must be reported to our shop within 48 hours of the package arriving.
What if my package is delayed/lost in transit or stolen?
MerchSunshineState is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.
If a sale starts after I place my order will you refund the difference?
The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.
What if my item is returned to the sender/seller after it's shipped?
If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment or they will receive a refund at their request. Please note, our shop does not refund the shipping fee that the customer has paid for.
What if I don't respond to my photo proof?
If we do not get a response on approvals of proofs of custom orders, we will wait for 1 week and then make the order and ship it. We need to adhere to shop deadlines and can not hold orders beyond a certain date.
My order did not reach me on time. Can I return it?
Sometimes there are delays in transit times across all of our shipping carriers, and these will increase in the holiday season. We cannot guarantee that a shipment will arrive by a specific date, even if the tracking provides an estimated delivery date. We have had cases where a shipment is significantly delayed and shows as unscanned even if it was shipped. You will definitely get your shipment, but we are in no position to guarantee the timeline. We cannot refund or cancel orders if they did not reach on time. If your order did not reach on time, please contact us and the shipping carrier. We try our best to work with you but don't control shipping. Please understand, NO returns are accepted for shipping delays.
Is every item in your shop custom printed?
No, please read the description of the listing you're interested in and you will find out if it's custom printed or not.
What happens if my package gets returned to sender/seller?
If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for reshipment.As a business we only provide a one time shipment to the customer and if the customer doesn't pick it up from the UPS location when requested by UPS then it is the responsibility of the customer to pay for reshipment. Please check our Reshipment Fee listing.
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