This Privacy Policy explains how and when MetaTarotStudio ("I," "me," "my") collects, uses, and shares information when you purchase an item from MetaTarotStudio, contact me, or use my services through Etsy.com or its related sites and services.
By purchasing an item from MetaTarotStudio or interacting with MetaTarotStudio in any way, you acknowledge that you have read, understood, and agreed to be bound by all the terms of this Privacy Policy. If you do not agree, you must leave MetaTarotStudio immediately.
I reserve the right to modify this Privacy Policy periodically. In the event of any changes, I will notify you by revising the date at the top of the page.
Please note that this Privacy Policy does not apply to third-party practices that I do not own or control, including Etsy or any third-party services accessed through Etsy or MetaTarotStudio. You should refer to the Etsy Privacy Policy to learn more about their privacy practices.
While I will make reasonable efforts to inform you about any interactions with third parties involving your information, it is your sole responsibility to review, understand, and agree or disagree with any third-party privacy policies.
Information Collection
To fulfill your order, certain information is required, which you authorized Etsy to provide to me. This information includes your name, email address, postal address, payment details, and product details. In addition, we need additional information (pictures, texts) from you to complete the order. If you have concerns about this, please do not proceed to the next step.
Information Storage
We will only retain your personal information within the period to achieve the purpose of this policy. Unless there are mandatory retention requirements by law. We judge the storage period of personal information mainly by reference to the following criteria:
1. Complete the transaction related to you. Maintain corresponding transaction and business records to respond to your possible inquiries or complaints;
2. To ensure the safety and quality of the services we provide to you;
3. Whether there are other special agreements or laws and regulations on the retention period.
For the additional information you provide, we will clear our records after the order is completed. Records will still be kept on ETSY, which we do not have access to.
Purpose of Information Collection and Use
I collect, use, and share your information in compliance with the law for the following purposes:
- Providing services: Your information is necessary to fulfill your order, settle disputes, and offer customer support.
- Consent-based activities: If you have given your consent, which can be revoked at any time, I may use your information for activities such as signing up for my mailing list or receiving notifications.
- Legitimate interests: If there are no conflicts with your rights or interests, I may use your information for my legitimate interests, including providing and improving my services, complying with Etsy's policies and terms, and utilizing your email address for remarketing purposes on platforms like Facebook and Google.
Sharing and Disclosure of Information
Protecting your personal information is of utmost importance to me. I only share your information in limited circumstances and for specific reasons:
- With Etsy: I share your information with Etsy as necessary to provide you with my services and fulfill my obligations under the Etsy Seller Policy and Etsy Terms of Use.
- Third-Party Service Providers: I engage trusted third parties to perform functions and provide services to my shop. They have access to your information only to the extent necessary to perform their tasks on my behalf.
Returns for Damaged or Defective Items
If you receive a damaged or defective item, you can expedite the return process by providing a digital image and clear description of the issue to my customer support team via email. Once the claim is substantiated, appropriate action such as replacement, refund, or account credit can be taken.
In cases where the damage or defect cannot be verified through communication, the item may need to be returned to MetaTarotStudio for inspection before a determination can be made regarding its condition.
Return Shipping Cost Responsibility
MetaTarotStudio will provide a prepaid return shipping label for items that arrived in damaged condition or are confirmed by a MetaTarotStudio representative as defective.
For all other cases, the customer is responsible for covering the return shipping costs.
At MetaTarotStudio, our goal is not only for you to feel good about your purchase but also to look good. We are committed to delivering excellent products. If, for any reason, you are not satisfied with your product, please contact us, and we will make it right. Simply submit a question
Your Rights
As a resident of certain territories, including the EU, you have specific rights regarding your personal information. While some rights apply universally, others are limited to certain cases. Your rights include:
- Right to Access: You have the right to access and obtain a copy of the personal information I hold about you. To exercise this right, please contact me using the contact information provided below.
- Right to Change, Restrict, or Delete: You may also have the right to change, restrict the use of, or delete your personal information. Unless exceptional circumstances exist (such as legal requirements to retain information), I will generally delete your personal information upon your request.
- Right to Object: You have the right to object to (a) the processing of your information based on my legitimate interests and (b) receiving marketing messages from me. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue storing and using your information or if it is required for legal purposes.
Warranties
MetaTarotStudio does not provide any warranties, representations, statements, or guarantees of any kind, whether express, implied in law, or residual, regarding the operation of this site, information, content, products, or services included on the site. MetaTarotStudio disclaims all such warranties, representations, statements, and guarantees, including but not limited to warranties of merchantability, fitness for a particular purpose, and accuracy, completeness, and currency of the provided information.
Contact Us
If you have any questions, comments or suggestions about the content of this policy, you can contact us by sending a message. We will respond to your request within 15 days.
