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Because I am environmentally-aware, I make great attempts to use the greenest packing materials available to me. Your package may arrived in a "not so pretty" box! Rest assured, all the materials that I use are clean. Please try your best to reduce, reuse and recycle too!
Unfortunately, although rarely, items are damaged or lost due to circumstances beyond my control. I take incredible care in packaging my items and use delivery confirmation (except for international shipments - it is not available). If a package arrives damaged or is never delivered, please contact me immediately.
If you are a local customer, I will gladly arrange for a pick-up or delivery and refund all shipping costs.