MiracleFromThreads
Shop policies
Last updated on
January 10, 2017
Hello, thank you that glanced in my shop!
Buying what or wares I ask to take into account some moments:
- the real colors can differ depending on tuning of computer
- because I am in Donetsk, Ukraine, delivery can be a bit longer than domestic
- if there were any questions, I with pleasure will answer them
Buying what or wares I ask to take into account some moments:
- the real colors can differ depending on tuning of computer
- because I am in Donetsk, Ukraine, delivery can be a bit longer than domestic
- if there were any questions, I with pleasure will answer them
Accepted payment methods
Returns and exchanges
If you have any questions, problems or just want to say hi, you can always contact me through Etsy's conversations!
Returns and exchanges:
- Time frame: 1 weeks after you have received the package - items should be shipped back only to us within that time frame, not delivered.
- Return is to be made in original condition, undamaged. You take all additional shipping costs.
- If your package is lost and tracking info proves this fact, we will apply to our post office and fix everything. You will be sent another package or together we will find another way out.
- You will be given a money refund without shipping costs, Etsy&Paypal fees and a mediator service, it is about 20%. Please be thoughtful and attentive when ordering. Before buying, read the delivery time. So you can just get your parcel.
- If your package is returned by Post I can ship it again for additional shipping cost or make a money refund without shipping costs, Etsy&Paypal fees and a mediator service, it is about 20%.
- Custom orders are non-refundable
******
You can ONLY cancel your order if it has not been shipped yet. I will not cancel orders that were already shipped.
Returns and exchanges:
- Time frame: 1 weeks after you have received the package - items should be shipped back only to us within that time frame, not delivered.
- Return is to be made in original condition, undamaged. You take all additional shipping costs.
- If your package is lost and tracking info proves this fact, we will apply to our post office and fix everything. You will be sent another package or together we will find another way out.
- You will be given a money refund without shipping costs, Etsy&Paypal fees and a mediator service, it is about 20%. Please be thoughtful and attentive when ordering. Before buying, read the delivery time. So you can just get your parcel.
- If your package is returned by Post I can ship it again for additional shipping cost or make a money refund without shipping costs, Etsy&Paypal fees and a mediator service, it is about 20%.
- Custom orders are non-refundable
******
You can ONLY cancel your order if it has not been shipped yet. I will not cancel orders that were already shipped.
Payment
- I accept only PayPal
- The product will be sent (or is made, those positions that to order) only after payment
- The product will be sent (or is made, those positions that to order) only after payment
Shipping
- All packages go by the international air mail from Donetsk, Ukraine
- Tracking number, delivery confirmation and insurance are already included.
- Delivery can occupy from 14 till 20 business days (sometimes till 45 days), I ask to consider it when you have decided something to get to certain date
- Term of processing of the order 5-7 business days, except those wares that done on an order, in this case term can be 3-10 days
- The order will be sent on yours Etsy the mailing address, check up it at order registration
- If you want to send the order for other address, inform please on it
- In some countries buyers are subject to custom taxes and duties on items shipped from International locations. These taxes and duties are the responsibility of the buyer.
- Tracking number, delivery confirmation and insurance are already included.
- Delivery can occupy from 14 till 20 business days (sometimes till 45 days), I ask to consider it when you have decided something to get to certain date
- Term of processing of the order 5-7 business days, except those wares that done on an order, in this case term can be 3-10 days
- The order will be sent on yours Etsy the mailing address, check up it at order registration
- If you want to send the order for other address, inform please on it
- In some countries buyers are subject to custom taxes and duties on items shipped from International locations. These taxes and duties are the responsibility of the buyer.
Additional policies and FAQs
I work in a smoke free and pets free home.
I'm interested in wholesales. Please contact me through etsy conversation system.
I'm interested in wholesales. Please contact me through etsy conversation system.