Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
Privacy policy
1. I accept cancellations only within 24 hours after an order was made ( at latest due to we might be in different time zone).
2. In case of cancellation after 24 hours after an order was made, buyers are responsible for all costs of used materials. 70% of the payment is expected to be refunded.
3.If the painting has been completed, only 50% of the payment can be refunded because the buyer wants to cancel the transaction.
4. Buyers cannot change their delivery address after the order was shipped out.
5. Buyers are responsible for return shipping costs. Refund would be made only after receiving the package back.
IMPORTANT: If you receive a damaged painting you must save the damaged box so I can immediately file a claim with the shipping company. They will need to see the box & painting to launch their investigation. All of my paintings are fully insured.
Items on any SALE or CLEARANCE are not returnable.
Please contact me for all your questions and needs- fast response always.
Shirley
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