ModifyCrafts

London, United Kingdom

7.6k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (944)
8 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (944)
7.6k
sales
8 years
on Etsy
7.6k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (944)
8 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (944)
7.6k
sales
8 years
on Etsy
7577 Sales

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Announcement

Last updated on Apr 23, 2026
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Contact shop owner

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Reviews

4.9 (944)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About ModifyCrafts

Personalised gifts for you and your family.

Sales 7,577
On Etsy since 2017

Personalised gifts for you and your family.

Shop policies

Last updated on

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

More information

Last updated on Dec 17, 2025

Frequently asked questions

Do you accept returns, exchanges or alterations after delivery?

Due to the custom nature of the item we do not accept returns, exchanges or
requests for alterations after delivery. We ask that you communicate any specific
requests through our message conversation during the order process. We only know
about a preference or request if you specify it in your message. We will always do
our best to accommodate your requests

Do you offer refunds under any circumstances?

There are no refunds since every item is custom made to order. If the item has any defects please contact us with proof of pictures and we will try our best to find a solution for you.
**Note that any damage must be reported to our shop within 48 hours of the package
arriving

Do you offer rush production?

All orders will be processed in our standard 3-10 business days. If you need it
SOONER you can purchase the Rush Order Fee listing in our shop, and these items
will be processed in 2-3 business days

What if my package is delayed/lost in transit or stolen?

ModifyCrafts is not liable for packages that are delayed in transit, lost by the
shipping carrier, or stolen-- all circumstances which are beyond our control. Once we
hand your item over to the shipping carrier it is their responsibility to deliver the
item-- please contact the shipping carrier directly regarding delays or lost packages.
If you suspect mail theft you can obtain the GPS coordinates of the last scan point
from the shipping carrier and file a mail theft report with your local police
department.

If a sale starts after I place my order will you refund the difference?

The price paid is the price of the item at the time of your order. For example, if the
item is in a 10% off sale a week after you order we do not go back and refund all
previous customers that 10% off amount

What if my item is returned to the sender/seller after it's shipped?

If a customer's order is returned to the sender/seller for ANY reason the customer is
responsible for paying for re-shipment.

What if I don't respond to my custom order?

If we do not get a response on approvals of proofs of custom orders, we will wait for
1 week and then make the order and ship it. We need to adhere to shop deadlines
and can not hold orders beyond a certain date.

My order did not reach me on time. Can I return it?

Sometimes there are delays in transit times across all of our shipping
carriers, and these will increase in the holiday season. We cannot guarantee that a
shipment will arrive by a specific date, even if the tracking provides an estimated
delivery date. You will definitely get your shipment, but
we are in no position to guarantee the timeline. We cannot refund or cancel orders if
they did not reach on time. If your order did not reach on time, please contact us and
the shipping carrier. We try our best to work with you but don't control shipping.
Please understand, NO returns are accepted for shipping delays.

Seller details