Announcement
Personalised keepsake Anniversary, Wedding, Birthday and Baby greetings cards, handmade to order and finished with cute crochet hearts. A small UK business based in Wallasey on the Wirral.
SHIPPING INFO:
- Order your card before midday (Mon-Fri) for same day dispatch* (12pm UK time).
- *I do not post out on Bank Holidays or weekends.
- Royal Mail is used for all deliveries.
- Standard UK shipping is 2nd class Royal Mail.
- 1st class upgrade available at checkout for UK customers.
- I post out from the UK, International items are posted International Standard, this is an untracked service. No international upgrades are available.
- Please see individual listings for estimated delivery dates. These dates are estimates and not guaranteed.
ROYAL MAIL:
Any delays caused by busy periods, staff shortages and strike action are out of my control. Please check estimated delivery dates when ordering and bear in mind that your order may arrive a day or two after the estimated delivery date.
Please see the Royal Mail website for up to date information: https://www.royalmail.com/service-update
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Reviews
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Kylee on May 8, 2024
5 out of 5 starsLoved the 3 year anniversary card! It hasn’t arrived after a few weeks so the seller sent a new one that arrived quickly.
Jules responded on May 8, 2024
Thank you so much for your review Kylee. I’m glad to hear that your replacement made it all the way to the states in good time.
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Caroline on May 8, 2024
5 out of 5 starsCard was as described. Lovely colour and print. The bow where the string was tied, did leave a big dent in the front of the card though.
Jules responded on May 8, 2024
Thank you so much for your review Caroline. I was disapointed to learn that your card arrived damaged - this likely occurred due to excess pressure exerted on the envelope and this very rarely happens. I will explore solutions to avoid recurrence in the future. Please check your inbox; I've sent you a message regarding the dispatch of a replacement.
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Jayne Douch on May 4, 2024
5 out of 5 starsThe second card from this seller. Great quality, quick delivery, would recommend. Thank you 😊
Jules responded on May 7, 2024
Thank you for your review Jayne, and a special thanks for being a loyal repeat customer! Your support means a lot.
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Amanda bangar on May 10, 2024
5 out of 5 starsBeautiful card and just as described. Speedy delivery to. Thank you x
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Mary Ann on May 9, 2024
5 out of 5 starsIt was the perfect anniversary card for my daughter and son-in-law, we all loved it. It was beautiful, would recommend it for everyone. Going to order a wedding card for my son.
Updates
About MollycatStudio
Personalised quality keepsake cards for most occasions
Shop members
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Jules Cooke
Owner, Designer, Maker
Everything you find in my shop has been designed and made by me. I've been crocheting hearts for greetings cards since 2016. I deal with all customer enquiries, the packing and shipping of orders, as well as the admin side of my small business.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
When can I expect my order to be posted out?
- Order your card before midday (Mon-Fri) for same day dispatch. (12pm UK time). Orders placed after midday will be processed the following working day.
- I do not post out on Bank Holidays or weekends.
- UK Cards are posted 2nd class as standard, upgrade to 1st class at checkout.
Do you offer delivery upgrades?
- UK customers can upgrade to Royal Mail 1st class at checkout.
- International customers - cards are posted International standard, no upgrades available.
Can you write or print a message in the card and send it direct to my recipient?
Absolutely! Just purchase the 'send direct' listing along with your card. http://etsy.me/2l3LdVm
Can you guarantee my card will arrive by a certain date?
Once your order has been posted, it is then in the hands of the postal service.
UK customers -
For 1st class items, Royal Mail approximates that 93% of First Class deliveries reach their destination the next day. However, the remaining 7% may take up to 3 working days.
2nd class items take 2-4 working days.
These timescales are estimates and not guaranteed.
International customers -
I have known cards take up to 4 weeks to reach their destination in the past, please order in plenty of time.
Is there a tracking number for my order?
- All UK orders are untracked.
- International orders are sent International Standard - this is an untracked service.
Where is my order?
First of all, please check the delivery address is correct.
UK customers: If you need to contact me about the whereabouts of your order, please allow 10 working days (from dispatch date) before contacting me, Royal Mail don't consider mail to be lost until after 10 working days. It is very rare that Royal mail will lose an item and from experience, the majority of late deliveries always turn up a day or two after the estimated delivery date.
International customers: Most items are arriving within 2 weeks but some may take up to 4 weeks to arrive. Delivery times will vary depending on your local postal service.
Can I have 2 different coloured hearts on my card?
Yes, Please leave me a note when ordering.
Can I have the illustration of 2 women/ 2 men on my greetings card?
Yes, Please leave me a note when ordering.
Custom and personalised orders
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for personalised items.
Do you sell frames for the cards?
I don't but they are readily available from most large supermarkets. All of my cards will fit in a 5 X 7 inch frame.
Seller details
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