MoonbeamLearning

PRIVACY POLICY
Last updated: April 2026

This Privacy Policy describes how and when Moonbeam Learning Studio LLC (“we,” “our,” or “us”) collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as:
-Your name and email address.
-Shipping address.
-Payment information (handled securely by Etsy; we do not see your full credit card details).
-The details of the product that you’re ordering.
-Any additional personal information if you contact us directly (such as for a custom order).

2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
-Service Provision: As needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support.
-Consent: If you have provided your affirmative consent, which you may revoke at any time (such as by signing up for our separate newsletter).
-Legal Obligation: If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
-Legitimate Interests: As necessary for the purpose of our legitimate interests, if those interests are not overridden by your rights or interests, such as 1) providing and improving our services and 2) Compliance with the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
We share your personal information for very limited reasons and in limited circumstances, as follows:
-Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Service Providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies (USPS, UPS, FedEx, etc.). We will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

4. Children’s Privacy & COPPA Compliance
Moonbeam Learning Studio LLC creates educational content for families. However, our Etsy shop is intended for purchase by adults (parents, educators, and caregivers). We do not knowingly solicit or collect personal information from children under 13. As an Etsy seller, we do not have access to the age of the buyer unless voluntarily disclosed. If we learn that a child under 13 has provided personal information via an Etsy order without verifiable parental consent, we will delete that information immediately and coordinate with Etsy to resolve the transaction.

5. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations (such as tax laws). Timeline: We generally keep your data for 7 years for U.S. tax and audit purposes.

6. Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. We rely on Etsy’s secure infrastructure and Standard Contractual Clauses (SCCs) provided by our service providers for these transfers.

7. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information.
-Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
-Change, Restrict, Delete: You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons), we will generally delete your personal information upon request.
-Object: You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them.

8. How to Contact Us
For purposes of EU data protection law, Moonbeam Learning Studio LLC is the data controller of your personal information. If you have any questions or concerns, you may contact us at:
Email: hello@moonbeamlearningstudio.com