MurphyandMax

### 1. Information I Collect

To fulfill your order, I must collect certain information that you provide to Etsy (or that you authorize Etsy to provide to me), such as:

* Your name
* Email address
* Postal address
* Payment information
* The details of the product you’re ordering
* Any personalization details or custom text you include with your order

You may also choose to provide me with additional personal information (for example, for custom engraving or gift messages) if you contact me directly.

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### 2. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

* To **fulfill your order**, provide customer support, and manage shipping and delivery.
* To **communicate with you** about your order, respond to questions, or resolve issues.
* To **comply with legal and tax obligations**, such as recordkeeping and reporting.
* To **improve my products and services**, such as creating new personalized designs or packaging options.
* With your consent (for example, if you sign up for a newsletter or special offers).

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### 3. Information Sharing and Disclosure

I share your personal information only when necessary, and in limited circumstances, such as:

* **Etsy:** I share information with Etsy as necessary to provide you with my services and comply with Etsy’s Seller Policy and Terms of Use.
* **Shipping Providers:** I share your name, address, and sometimes phone number with trusted shipping carriers (like USPS, UPS, or FedEx) to deliver your order.
* **Service Providers:** I may use third-party companies for accounting, order processing, or packaging assistance. These providers are only given the information needed to perform their services.
* **Legal Compliance:** I may disclose your information if required by law or in connection with legal claims.

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### 4. Data Retention

I retain your personal information only for as long as necessary to:

* Fulfill your order and provide customer service
* Comply with legal and tax requirements

Typically, I keep data for **up to 7 years** as required by U.S. tax law, after which it is securely deleted.

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### 5. Transfers of Personal Information Outside the EU

If you live in a country that requires data protection (like the EU, UK, or Canada), please note that your information will be transferred to the United States, where my shop is based. I rely on Etsy’s data protection safeguards and my own secure data-handling practices to ensure your information remains protected.

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### 6. Your Rights

If you reside in certain territories (like the EU or UK), you have rights under data protection laws to:

* Access the personal data I hold about you
* Request that I correct or delete your information
* Object to my use of your data or ask for restrictions

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### 7. Security and Protection

Your trust is important to me.
I take security measures to protect your data, including:

* Storing order records in password-protected systems
* Limiting data access only to myself and essential helpers
* Never sharing or selling customer information for marketing purposes

All Etsy payments are processed securely through Etsy Payments or PayPal — I never receive your full credit card information.

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### 8. Contact

For questions, concerns, or data access requests, contact us via the Etsy message system