Beading brings calmness and happiness
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Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
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Frequently asked questions
Custom and personalized orders
Feel free to write me if you want to make a custom order.
Once we made an agree about the jewelry you'd like to have, I'll create a personal listing that you can buy, and will make your custom item within 5 days.
Care instructions
Please, don't wash your jewelry in the washing machine and avoid long contact with water, lotions or parfumes.
Glass gold and silver plated beads may fade or lose its color with time because of its nature.
Shipping
Standart shipping is an italian priority post. There's a shipping number that shows only when the pack was sent, without tracking! Don't worry about "pre-transit" status, it's not accurate.
If you want to track the parcel - use "With a tracking number" shipping option.
Choose "Express for American countries" if you're from USA.
Please note, that "Express for European countries" is ONLY for orders from Europe!
Sizing details
All bracelets fits every size.
Cord bracelets have a sliding clasp, and if it's too long you can easily make it shorter. Ask me if you need a guide.
Chain bracelets have an extension chain.
Wholesale availability
If you need more than 10 items write me a private message to discuss a discount and preparation time.
Problems with shipping
Please, make sure you gave the right address with a number of house, full name and surname! We are not responsible for shippings with incomplete address or any delays caused by customs or postal problems.
But if your pack won't arrive in 35 business days we can consider it as lost in post and send it again!
It can be also refunded except the cost of the shipping.
Does standard shipping have tracking?
No, standard shipping does not have tracking. This is because standard shipping is the most economical option and we do not want to pass on the additional cost of tracking to our customers.
Can there be a delay with standard shipping?
Yes, there can be a delay with standard shipping, especially during busy periods such as holidays or when there is a high volume of packages going through customs. We typically estimate that standard shipping will take 7-14 business days, but it may take longer.
How long does customs typically take?
Customs typically takes 1-2 business days. However, it may take longer if there is a high volume of packages going through customs or if there is an issue with your package.
Will my package be delayed if it is shipped during a holiday?
Yes, your package may be delayed if it is shipped during a holiday. This is because most shipping carriers do not operate on holidays.