NatterboxxStore

Enamel Pins, Stationery & Accessories

Sunderland, United Kingdom On Etsy since 2012

NatterboxxStore

Enamel Pins, Stationery & Accessories

Sunderland, United Kingdom | 198 Sales

%s out of 5 Stars

Items

198 Sales
 
Natalie Orwin

Contact shop owner

Natalie Orwin

Reviews

Average item review
5 out of 5 stars
(49)
See reviews that mention:
quality 10 shipping 13 customer service 6

About NatterboxxStore

Sales 198
On Etsy since 2012

Hi! I'm Natalie; the artist and designer behind Natterboxx. Everything in this store is designed, packaged and shipped by me.

Thanks for taking an interest in me and my little business! If you like all things kawaii, you're in the right place! Natterboxx is my dream and I am so thankful to be able to create for a living. I am based in North East England where I live with my husband and baby boy.

I have been an aspiring artist all my life. I spent my childhood drawing anything and everything (my favourites been Pokemon, Sailor Moon and Disney). My passion took me to University where I studied Graphic Design, with an emphasis on illustration.

I began creating and selling products online in 2012 whilst working full-time as a Graphic Designer. Although my career and side business were both going well I dreamed of more. In 2016 I launched Natterboxx and left my career to focus solely on my passion for illustrating and creating adorable products.

For giveaways, discounts and more visit my social media pages!

Shop members

  • Natalie

    Owner, Creator, Designer

    A graphic design graduate and avid illustrator, Natalie is the creator of Natterboxx

Shop policies

Last updated on May 6, 2020

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If there is a problem with your order please contact me immediately to discuss.
Shipping
How long will it take to receive my order?
Orders will be shipped 1st class from the UK via Royal Mail. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary.

CURRENTLY POSTAL SERVICE THROUGHOUT THE WORLD IS EXPERIENCING HUGE DELAYS. IF YOU HAVE AN OUTSTANDING ORDER PLEASE BE PATIENT, YOUR ORDER WILL ARRIVE EVENTUALLY. I WILL NOT BE ISSUING REFUNDS TO ANY SHIPPED ORDERS UNLESS MISSING FOR 3 MONTHS.
Privacy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase directly from www.natterboxx.com or using my Etsy store.

PERSONAL INFORMATION WE COLLECT
When you visit this site, I automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information”.

1) Device Information - I collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site.

2) Order Information - When you make a purchase or attempt to make a purchase through the site, I collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is known as “Order Information”.

In this policy both Device Information and Order Information are referred to as “Personal Information”.

HOW DO WE USE YOUR PERSONAL INFORMATION?
I use the Order Information that I collect generally to fulfill any orders placed through the site and Etsy. Additionally, I use this Order Information to communicate with you and screen our orders for potential risk or fraud.

If you have subscribed to the newsletter your information will also be used to provide you with information or advertising relating to my products or services. I will not use your information for marketing purposes unless you have chosen to receive marketing.

SHARING YOUR PERSONAL INFORMATION
Your Personal Information is shared with the third parties necessary to only complete your order. Such as the website hosting service, PayPal. Not all these third parties will receive your information, such as PayPal, who are not used unless you selected to pay through their service.

I use Google Analytics to help me understand how my customers use the site.
You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
You can opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.

Finally, I may also share your Personal Information to comply with applicable laws and regulations, to respond to a witness summons, search warrant or other lawful request for information we receive, or to otherwise protect my rights.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information I hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact me through the contact information below.

DATA RETENTION
When you place an order through the site, I will maintain your Order Information for my records unless and until you ask us to delete this information.

CHANGES
I may update this Privacy Policy occasionally in order to reflect, for example, changes to my practices or for other operational, legal or regulatory reasons.

More information

Last updated on Jun 24, 2018
Frequently asked questions
Can you rush my order?

I will always try my best to meet your needs. If you require your products quicker than my stated times please contact me before purchasing.