NaturaPottery

PRIVACY POLICY – NaturaPottery
Last updated: March 21, 2026

This Privacy Policy describes how I, Amelia Johannsen, owner of NaturaPottery, collect, use, and share personal information when you purchase from or interact with my shop through Etsy.

For the purposes of EU data protection law, I am the data controller of your personal information.

Contact:
Amelia Johannsen
Email: hello@ameliajohannsen.com

1. Information I Collect
To fulfill your order, Etsy provides me with certain information, including:
Your name
Email address
Postal address
Payment information (processed securely via Etsy)
Details of the product you are purchasing

You may also choose to provide additional personal information (for example, for custom orders or messages).

2. Why I Need Your Information
I collect and use your personal information for the following lawful reasons under the GDPR:
a) To fulfill your order
Process and ship your order
Provide customer support
Communicate about your purchase
b) To comply with legal obligations
Maintain records for tax and accounting purposes
Comply with applicable laws and regulations
c) Legitimate interests
Improve my shop and services
Prevent fraud or misuse
Ensure a smooth customer experience
d) With your consent
If you sign up for my newsletter or marketing communications (you may withdraw consent at any time)
3. Information Sharing

I only share your information when necessary and in limited circumstances:
Etsy – to provide you with my services and comply with Etsy’s policies
Service providers – such as delivery companies (e.g., postal services) to ship your order
Legal requirements – if required to comply with laws or legal processes
Business transfers – in the unlikely event of a business sale or merger

I do not sell or rent your personal information to third parties.

4. Data Retention
I retain your personal information only as long as necessary to:
Provide my services
Comply with legal and tax obligations
Resolve disputes

Typically, I retain data for up to 4 years, unless a longer period is required by law.

5. Transfers Outside the EU
Some service providers (such as Etsy or hosting services) may process your data outside the EU.
When this occurs, I rely on appropriate safeguards, such as:
Standard Contractual Clauses
GDPR-compliant service providers

6. Your Rights (GDPR)
If you are located in the EU, you have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent (where applicable)
Lodge a complaint with your local data protection authority

To exercise any of these rights, contact me at:
hello@ameliajohannsen.com

7. Security
I take reasonable steps to protect your personal information. However, please note that Etsy processes payments securely, and I do not have direct access to your full payment details.

8. How to Contact Me
If you have any questions or concerns about this Privacy Policy or your data, you can contact me at:
Amelia Johannsen
Email: hello@ameliajohannsen.com

This Privacy Policy is written in accordance with the EU General Data Protection Regulation (GDPR).