Announcement
Welcome to New Relic Studio! Please stay tuned, I've always got hundreds of new items just waiting to get photographed and up in the shop :)
Items
Featured items
All Items
Reviews
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Linda on Apr 11, 2023
5 out of 5 starsVery nice to make earrings with, and I would recommend to others. Thank you. Linda
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Kristine on Feb 8, 2023
5 out of 5 starsThese small antique brass ear wires are just what I needed. So happy with my order!
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About NewRelicStudio
Welcome to New Relic Studio
Shop members
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New Relic Studio
Owner
Welcome to New Relic Studio! We offer high quality jewelry making supplies sourced from the USA and Europe. We love brass and Czech glass! And cats, naturally ;)
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Privacy policy
More information
Frequently asked questions
When will my order ship?
Orders generally ship same or next day, depending on the time of day of the order. At the latest, your order will ship on the ship-by date shown on the product listing page or in your receipt.
When will I receive my order?
Our standard shipping method (free with minimum purchase) is USPS First Class, which is typically 2-4 days in transit.
You have the option of choosing USPS Priority or USPS Express during checkout, which are typically 2-3 days in transit and 2 days in transit, respectively.
Tracking information will be emailed to you upon time of shipment so that you may keep an eye on its progress if you'd like.
Do you accept returns and exchanges?
Absolutely! We want you to be 100% satisfied with your order. To initiate a return or exchange, or if you have any questions about your order, please contact us at your earliest convenience.
A full refund less shipping charges will be issued upon receiving the item(s) back, provided they are unused and undamaged. The buyer is responsible for return shipping charges, unless there was an error our part. It is recommended to use a trackable shipping method as well as the original packaging (or otherwise protected), so you can be sure that the item(s) make their way back to us undamaged. If there was a mistake on our part or damage during transit to you, you will not need to pay the return shipping (USPS First Class with tracking).
For Buyers in Germany
In 2019 Germany’s Packaging Act VerpackG came into effect, imposing requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).
I am registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE5679681193529. My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.
Please ensure that all received packaging is disposed of in the correct recycling containers.
Additional Information
All of our products are intended for adult use only