Privacy Policy
Effective Date: 6th Dec 2024
At NeuronArt Studio ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our Etsy store, NeuronArt Studio
By using our Etsy shop or purchasing items, including custom artwork, you agree to the collection and use of your data in accordance with this policy.
1. Information We Collect
We collect certain personal data when you visit our Etsy store or make a purchase. This includes:
Personal Information: When you place an order, we collect your name, email address, shipping address, and payment details (which are processed securely by Etsy and not stored by us).
Custom Order Details: For custom paintings or art, we may collect additional information such as your preferred design specifications, color preferences, and any other details you provide for the creation of the artwork.
Communication: If you contact us through Etsy’s messaging system, we may retain the contents of those messages for customer service purposes.
2. How We Use Your Information
We use your personal data for the following purposes:
To Process Orders: We use your information to fulfil your orders, including processing payments, shipping your products, and providing customer support.
To Communicate with You: We may contact you regarding your order, shipping updates, or for any queries related to custom orders.
To Improve Our Services: We may use the information you provide to improve our products, designs, and customer experience.
3. Data Sharing and Disclosure
We respect your privacy and will not share your personal information except in the following situations:
Etsy: We may share necessary order details (such as name, address, and email) with Etsy for order processing, shipping, and customer support.
Service Providers: We may share your personal data with third-party service providers (such as shipping companies) who help us fulfil your order. These providers are only given access to your information as necessary to perform their services.
Legal Compliance: If required by law, we may disclose your personal data to comply with legal obligations, protect our rights, or respond to a lawful request by public authorities.
4. Data Security
We take the protection of your personal data seriously and use reasonable measures to ensure that your information is secure. However, please be aware that no method of transmitting data over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
5. Your Rights Under the GDPR
If you are an EU resident, you have the following rights under the General Data Protection Regulation (GDPR):
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: If your personal data is inaccurate or incomplete, you can request corrections.
Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
Right to Restrict Processing: You can request that we limit the way we use your personal data.
Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data in certain situations.
To exercise any of these rights, please contact us.
6. Cookies and Tracking Technologies
We do not use cookies or tracking technologies directly in our Etsy shop. However, Etsy may use cookies to improve your browsing experience. Please refer to Etsy's own Cookie Policy for more information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date".
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal data is being processed, please feel free to contact us