NoaCeramicStudio

Submit your inquiry first. You will receive the address for return. The returned order has to be sent with a TRACKING NUMBER. +The buyer is responsible for the shipping fees of the return.
I am not responsible for any lost package that is being shipped to me.
+Original Shipping cost is deducted from your refund
+ The eventually fees asked from the postal company for return or any custom due will also be deducted from your refund.

+HOOPS! Forgot to pick up my order:
The buyer is responsible for pick-up at your local post office. In this case, it will be considered as a" return good" and 10% for my restock fees

I will be more than happy to make specially for you a custom order
Please send me a message and I will do my best to satisfy you

My work is an artisanal handmade work.
My pottery is made in my home studio on the wheel or by slabs.
I also make my own glazes, so that every pot I made will be a unique piece just for you.

Also, for my earring creation, I am using high-quality material
I am not using a laser cutter or any industrial machine.
Even my mirrors are created by me most of the time
You will be able to see the print of my handwork in my art.

Please, double-check your shipping address.
The buyer is responsible for providing the right address
Please have your payment and shipping address in good standing with Etsy before purchase.
I cannot refund any order if payment or street address is incorrect.

Each piece is hand-painted and hand-glazed. They are food safe and dishwasher and microwave safe, except when it is specified in the description (like GOLD LUSTER)
Handwashing is recommended to keep the lusters sparkling.

Resin earrings:
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I find that the best way to clean your earrings is to use a mild soap and gently rub a bit of foam on them. Rinse with a bit of water
Wipe down with a microfibre cloth and finish with a delicate polish with the cloth.
Prolonged sunlight can slightly affect the color
Do not store near a heat source
Do not wear them when swimming

There is no return or refund on second. I will always add a picture of it so that you can always look at this item

Due to the third party, the shipping company, the delivery date cannot be guaranteed by me. The date is an estimated time of arrival. But mostly the estimated date will be accurate. , be assured.
I am not responsible for the delay due by the shipping company, sorry

I am always working on one or two pots at a time,because I think that each one needs all my attention and my loving care!
My decorated pottery is made in several stages before being fired: painted carved ,decorated.

I need to wait one all day between all those stages to be dry.
After,they’re fired to 1790F.*.
After the firing ,they will be glazed inside and out and fired again to 2228.F*
With a gold 22karat decoration,gold is painted on the finish pot and fired a third time to a lower temperature.
😊😊

If not reused, recycle our packages and shipping materials as you usually would, separating paper from plastics. Alternatively, you can ship packages back to us and we will recycle them for you, please contact us for the address. The buyer is responsible for any shipping and customs fees.

I am shipping with FedEX>
So please provide your phone number when ordering so that FedEx will be able to contact you on delivery.
Thank you