NorthernOwlCreations

Creative Guestbooks and Bespoke Gifts

Lehi, Utah On Etsy since 2011

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

NorthernOwlCreations

Creative Guestbooks and Bespoke Gifts

Lehi, Utah | 1,728 Sales

Shop owner

Contact

Announcement    ♡ Our Paint and Play sets have moved to our new shop https://www.etsy.com/shop/NorthernOwlDesigns
♡ For more puzzle information, visit northernowlcreations.blogspot.com

Announcement

Last updated on Jul 25, 2020

♡ Our Paint and Play sets have moved to our new shop https://www.etsy.com/shop/NorthernOwlDesigns
♡ For more puzzle information, visit northernowlcreations.blogspot.com

Items

Gen

Contact shop owner

Gen

Reviews

Average item review
5 out of 5 stars
(428)
See reviews that mention:
quality 68 shipping 93 customer service 92

About NorthernOwlCreations

Sales 1,728
On Etsy since 2011

Made with Love

Custom Made
All our puzzle listing photos are ideas to help you create the perfect details for your special day. You can send a picture of your wedding logo, or a graphic you would like engraved on your puzzle, book or box. We offer many options to further personalize your guest book puzzle. Our puzzles can be made with or without edges (the Forever Puzzle) The tabs on the puzzle pieces are another option. We feature puzzles with tiny heart tabs, or your puzzle can be made with the regular round tabs. No matter what you choose, all are made with great attention to detail. More information about our puzzles can be found in our blog
http://northernowlcreations.blogspot.com/2015/07/wedding-guest-book-puzzles.html

The Forever Puzzle
For one of our first anniversaries, Mark created the Forever Puzzle. It was made of white card stock, each piece cut out by hand. The idea was, that every year on our anniversary, he would give me another piece to our puzzle. Every piece is the same, so it fits anywhere in the puzzle. In this way, our puzzle can grow as our love does... Forever.

Our puzzle guest books can be made for any special occasion; Anniversaries, Birthdays, Graduations, etc. We recently made one for our son's Eagle Court of Honor, for guests to sign and add their congratulatory messages to him.

How it's Made
Creating a Forever Puzzle starts with designing a proof, which is sent to you for your approval. We work with you on your layout until it is just right. Next, wood is selected and your design is laser engraved on it. Once it is finished in the laser, we clean, assemble and photograph it. The puzzles come partially assembled, so you can put your puzzle together more easily. Each order is beautifully packaged and made with love.
Many of our designs have been inspired by wonderful customers, we love your ideas!

Thank you for visiting our shop
http://www.etsy.com/shop/NorthernOwlCreations

Shop members

  • Gen & Mark

    Owner, Maker, Designer

    We have a workshop and studio in our home located in Lehi, Utah, where we make and ship all our products.

  • Brie Jensen

    Designer, Maker, Photographer

Shop policies

Last updated on May 8, 2020
Hello, and thank you for taking the time to read our policies before making your purchase. Feel free to send us a message with any questions you might have about our policies.

For more information about our guestbook puzzles, check out our blog:
http://northernowlcreations.blogspot.com/

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
For personalized and custom orders, we do not accept returns at this time.

We create each item with great care and hope that you love your order.
Payment
Direct Checkout or Paypal payment through Etsy is required at time of purchase.

Custom orders must be paid for before we start working on them. If you are worried about paying for custom orders before seeing a proof, please know that we will send you a proof before production, and you can let us know if you see anything you would like changed.
We will not start production on your order until you are happy with it.
Shipping
For most items, we ship USPS Priority Mail, with Delivery Confirmation.

SHIPPING WITHIN THE US
Priority Mail takes about 3 business days to be delivered. A tracking number for your package is included in your shipping notification email. On rare occasions, such as severe winter storms, delivery may take longer. (This has only happened once in 5 years)
Small items are shipped USPS First Class, with an option to upgrade to Priority.
A tracking number will be included in your shipping notice.

* If you would like Express delivery, please message me before ordering

**Please remember to double check that you have given me the correct mailing address.

If you need your item by a certain date be sure to send me a message after your purchase to let me know when you need it by. I can do my best to see that you have it by the time you need it, but I CANNOT GUARANTEE SHIPPING TIMES. I will not give refunds for items that do not arrive by a certain date.

SHIPPING OUTSIDE THE U.S.
International orders are shipped via USPS Priority mail. A tracking number for your package is included in your shipping notification email. Please order well ahead of the time that it is needed. Shipping internationally can take 3 weeks or more.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Additional policies and FAQs
For more information about our guestbook puzzles, or our paint and play sets, check out our blog:
http://northernowlcreations.blogspot.com/

More information

Last updated on Jan 8, 2020
Frequently asked questions
How do I order a custom puzzle design?

You can order from a listing that has the amount and style of pieces you want, and I can make it with your design. You can send me your information in the Personalization box when you check out, or send it to me in a message.

I need my puzzle right away, how can I expedite the process?

Once you have ordered, check your messages often as I will be sending you a proof to approve. Once I have your approval, I will begin making your order. I ship Priority mail which delivers in about 3 days. You can upgrade your shipping to Express which takes about 2 days.

How many pieces should I order?

70% of your guest list is a good amount to order. Most couples and families will sign only one piece.

What is the best type of pen to use to sign the puzzle pieces?

Extra pieces are sent with every order to test out pens on and to use in case a few pieces go missing or someone needs a do over :)

What if I need help putting my puzzle together?

You can refer to your proof to see how your puzzle goes together. General directions can also be found here:
http://northernowlcreations.blogspot.com/2016/05/assembling-your-guest-book-puzzle.html

What are the options you offer? What does with edges or no edges mean?

This blog post has photos to explain our different options https://northernowlcreations.blogspot.com/2015/