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Reviews
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Britnie on Jan 28, 2023
5 out of 5 starsThe cup is really cute! A little smaller than I expected but very good quality!!
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Lucia on Jan 27, 2023
5 out of 5 starsGot this as part of a Man of Honor gift set, and absolutely adore it! The customization turned out exactly how I pictured. Perfect size to take on the go too!
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Gayathri on Jan 21, 2023
5 out of 5 starsBeautifully designed and amazingly packaged, quick turnaround time.. love it!
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Karli on Feb 2, 2023
5 out of 5 starsI highly recommend this company for your custom mugs. They were able to customize an already existing design to my specific verbiage. Alyssa was so incredibly helpful with the design process and provided a proof for approval before production began. I needed 9 mugs and I was on a tight time crunch. They were so kind and did everything they could to make sure I had the mugs on time (I had them 2 days ahead of schedule). Really wonderful experience and great customer service. It was a wonderful touch to our bachelorette trip.
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About ODYSEAstore
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How it all began.. The VANLIFE!
The ODYSEA Store
Here at The Odysea we LOVE the great outdoors.
When we’re not creating mugs, we’re off adventuring in our camper van, getting lost in the woods, playing with our pup, and exploring the mountains at every chance we get.
Odysea began because we were sick of breaking wine glasses on our adventures. We thought it would be cool to have a cup that could accompany us on our adventures that wasn’t so “precious”.
Our Odysea mugs don’t just look epic, they are practical too.
All of our mugs are 100% artist-created, inspired by the things we love, so we can arm you with the tools you need for all your wild adventures and life milestones.
We are proud to be a leading women-owned Etsy store, creating unique and personalised camp mugs since 2017!
www.odyseastore.com
Shop members
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Alyssa
Owner, Designer
Production partners
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Our Printing Superstars
United States
These guys print our high quality mugs for us.
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Our Printing Superstars
United States
These guys print our clothing and accessories.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Privacy policy
More information
Frequently asked questions
Gift wrapping and packaging
Mug are wrapped with cellophane, a black bow and beautiful custom packaging. We send with no prices on the receipt so they are ready to send straight to the recipient.
Will I see a design proof for personalization?
We will create the designs at our discretion and will not send a proof unless there is any confusion with the requests, but we are sure you will love it!
If you would like to see a proof please leave a note at checkout, and we will happily send one through, but please note this may delay your order.
Also *please* double check your spelling and dates are correct. Once it's printed, its 100% permanent.
What if my mug arrives damaged/faulty?
In the rare case that your mug arrives damaged or faulty in some way, please provide us with some photos within 5 Business Days of receiving your package and we will happily reprint and send you out a new one.
Address Changes/ Wrong Address
Please double check your shipping address before placing your order.
If you need to change the shipping address after your order is placed please contact us ASAP. We will do our best to accommodate you but once your order has been printed and sent out no changes can be made.
We are not responsible for items that are undeliverable or delivered to incorrect address given by the buyer.
If items are undelivered and returned to us we will reship them out for a reshipment fee to the correct address.
Can I return the mugs?
Because all of our items are custom printed, unless they arrive damaged or defective, we can't accept returns for any order.
Also, once the mugs are printed, its 100% permanent. We cannot accept any returns if printed dates or personalisation change due to unforeseen circumstances, as there is no way to remove the print or print over it.
What if my order is late?
We do our very best to get orders printed and shipped within our estimates. But we are not responsible for orders that arrive late due to shipping delays. Etsy's estimated delivery date, is just that, an estimate and not a guarantee.
Shipping times are also out of our control and we are not responsible for packages that take longer than the estimated time frame. Please keep this in mind over busy holiday periods.
Is your packaging recycle-able?
The crinkle paper we use is from 100% recycled material and is fully recyclable. Our gift boxes are 100% recycled with 70% post-consumer content and are fully recyclable. Our cello bags are also 100% biodegradable.
Can I Change/Cancel my order?
We will happily cancel or change your order if you contact us within 2 hours only. Due to our printing process we are unable to change after this time.
How long will it take to receive my mug?
Our current processing time to print and ship your mug is 5-7 business days.
This doesn't include the day ordered, or weekends/public holidays.
Shipping is then usually 2-4 business days for regular mail, or 1-4 business days for priority mail.
*Widespread delays are expected over busy holidays periods, and shipping carriers may not be able to keep to their estimated shipping times*