Announcement
FREE SHIPPING for orders of 12 mugs or more!
🌲 15% off store wide🌲
🌲20% off the original price for 7 mugs or more🌲
🌲25% off for 14 mugs or more🌲
Featured items
Items
All Items
Reviews
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Aaron on Mar 18, 2024
5 out of 5 starsCraftsmanship was excellent. The plastic packaging with a cute bow was a bonus! All the groomsmen loved them!
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christina on Apr 27, 2024
5 out of 5 starsSo cute! These will be the perfect addition to our camping themed wedding gift for our friends!
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Abigail on Apr 26, 2024
5 out of 5 starsItem arrived just as described and was beautifully packaged in a gift box. I personally took my mug out of the gift box because I couldn't fit it into a basket with other items, but it's so nice that the shop already has it packaged for you if you didn't have a gift box.
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Sabrina on Apr 24, 2024
5 out of 5 starsThese mugs met and exceeded my expectations! So very cute and well made, my bridesmaids loved them!!
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Meg on Apr 23, 2024
5 out of 5 starsMy girls loved them!! I put them in a gift basket for my Maid of Honor & Matron of Honor proposals, they were perfect for our rustic wedding theme.
About ODYSEAstore
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How it all began.. The VANLIFE!
The ODYSEA Store
Shop members
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Alyssa
Owner, Designer
Production partners
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Our Printing Superstars
United States
These guys print our high quality mugs for us.
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Our Printing Superstars
United States
These guys print our clothing and accessories.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
More information
Frequently asked questions
Gift wrapping and packaging
Mug are wrapped with cellophane, a black bow and beautiful custom packaging. We send with no prices on the receipt so they are ready to send straight to the recipient.
Will I see a design proof for personalization?
We will create the designs at our discretion and will not send a proof unless there is any confusion with the requests, but we are sure you will love it!
If you would like to see a proof please leave a note at checkout, and we will happily send one through, but please note this may delay your order.
Also *please* double check your spelling and dates are correct. Once it's printed, its 100% permanent.
What if my mug arrives damaged/faulty?
In the rare case that your mug arrives damaged or faulty in some way, please provide us with some photos within 5 Business Days of receiving your package and we will happily reprint and send you out a new one.
Address Changes/ Wrong Address
Please double check your shipping address before placing your order.
If you need to change the shipping address after your order is placed please contact us ASAP. We will do our best to accommodate you but once your order has been printed and sent out no changes can be made.
We are not responsible for items that are undeliverable or delivered to incorrect address given by the buyer.
If items are undelivered and returned to us we will reship them out for a reshipment fee to the correct address.
Can I return the mugs?
Because all of our items are custom printed, unless they arrive damaged or defective, we can't accept returns for any order.
Also, once the mugs are printed, its 100% permanent. We cannot accept any returns if printed dates or personalisation change due to unforeseen circumstances, as there is no way to remove the print or print over it.
What if my order is late?
We do our very best to get orders printed and shipped within our estimates. But we are not responsible for orders that arrive late due to shipping delays. Etsy's estimated delivery date, is just that, an estimate and not a guarantee.
Shipping times are also out of our control and we are not responsible for packages that take longer than the estimated time frame. Please keep this in mind over busy holiday periods.
Is your packaging recycle-able?
The crinkle paper we use is from 100% recycled material and is fully recyclable. Our gift boxes are 100% recycled with 70% post-consumer content and are fully recyclable. Our cello bags are also 100% biodegradable.
Can I Change/Cancel my order?
We will happily cancel or change your order if you contact us within 2 hours only. Due to our printing process we are unable to change after this time.
How long will it take to receive my mug?
Our current processing time to print and ship your mug is 5-7 business days.
This doesn't include the day ordered, or weekends/public holidays.
Shipping is then usually 2-4 business days for regular mail, or 1-4 business days for priority mail.
*Widespread delays are expected over busy holidays periods, and shipping carriers may not be able to keep to their estimated shipping times*