The ODYSEA Store
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Announcement
Last updated on Apr 24, 2025
Reviews
4.9
(7974)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Lexi on Aug 6, 2026
5 out of 5 starsThe mugs came very quickly! I got a mock up of the design from the vendor for approval before moving forward. Wonderful quality and a great gift for my girlfriend attending my bachelorette party!
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Mollie on Jul 27, 2026
5 out of 5 starsFast shipping and great quality! We are so happy with these!
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Mollie on Jul 27, 2026
5 out of 5 starsFast shipping and great quality! We are so happy with these!
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Cheyenne on Jul 25, 2026
5 out of 5 starsVery cute pieces. We’ll see how they stand the test of time, but I believe they’ll be just fine. Super sweet gifts and I cannot wait to give them to my girls. Thank you!
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Cheyenne on Jul 22, 2026
5 out of 5 starsI actually think these are so perfect, and weirdly enough the little icons of the women look like us! Haha. I cannot wait to gift these to my girls, and hope that the quality of them last for years to come 🤍
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Carolyn on Jun 27, 2026
5 out of 5 starsI was in a time crunch and my goodies arrived early! So grateful! Would highly recommend
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Allen on Apr 24, 2026
5 out of 5 starsFriendly service, sent design proofs in a very timely manner, received the product quickly, and they look fantastic! Would recommend!!
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About ODYSEAstore
Sales
56,044
On Etsy since 2016
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How it all began.. The VANLIFE!
Shop about video description
Shop members
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Alyssa
Owner, Designer
Production partners
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Our Printing Superstars
United States
These guys print our high quality mugs for us.
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Our Printing Superstars
United States
These guys print our clothing and accessories.
Shop policies
Last updated on Sep 13, 2020
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Gift wrapping and packaging
Mug are wrapped with cellophane, a black bow and beautiful custom packaging. We send with no prices on the receipt so they are ready to send straight to the recipient.
Will I see a design proof for personalization?
We will create the designs at our discretion and will not send a proof unless there is any confusion with the requests, but we are sure you will love it!
If you would like to see a proof please leave a note at checkout, and we will happily send one through, but please note this may delay your order.
Also *please* double check your spelling and dates are correct. Once it's printed, its 100% permanent.
What if my mug arrives damaged/faulty?
In the rare case that your mug arrives damaged or faulty in some way, please provide us with some photos within 5 Business Days of receiving your package and we will happily reprint and send you out a new one.
Address Changes/ Wrong Address
Please double check your shipping address before placing your order.
If you need to change the shipping address after your order is placed please contact us ASAP. We will do our best to accommodate you but once your order has been printed and sent out no changes can be made.
We are not responsible for items that are undeliverable or delivered to incorrect address given by the buyer.
If items are undelivered and returned to us we will reship them out for a reshipment fee to the correct address.
Can I return the mugs?
Because all of our items are custom printed, unless they arrive damaged or defective, we can't accept returns for any order.
Also, once the mugs are printed, its 100% permanent. We cannot accept any returns if printed dates or personalisation change due to unforeseen circumstances, as there is no way to remove the print or print over it.
What if my order is late?
We do our very best to get orders printed and shipped within our estimates. But we are not responsible for orders that arrive late due to shipping delays. Etsy's estimated delivery date, is just that, an estimate and not a guarantee.
Shipping times are also out of our control and we are not responsible for packages that take longer than the estimated time frame. Please keep this in mind over busy holiday periods.
Is your packaging recycle-able?
The crinkle paper we use is from 100% recycled material and is fully recyclable. Our gift boxes are 100% recycled with 70% post-consumer content and are fully recyclable. Our cello bags are also 100% biodegradable.
Can I Change/Cancel my order?
We will happily cancel or change your order if you contact us within 2 hours only. Due to our printing process we are unable to change after this time.
How long will it take to receive my mug?
Our current processing time to print and ship your mug is 5-7 business days.
This doesn't include the day ordered, or weekends/public holidays.
Shipping is then usually 2-4 business days for regular mail, or 1-4 business days for priority mail.
*Widespread delays are expected over busy holidays periods, and shipping carriers may not be able to keep to their estimated shipping times*
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