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About ObsessionStudios
Shop policies
Shipping
Customs and import taxes
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Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 2 hours of purchase
More information
Frequently asked questions
Custom and personalized orders
Please contact me if you would like to explore a custom or personalized order.
Do you accept exchanges or refunds?
•Due to the made to order process of most items in my shop, I cannot accept exchanges or refunds.
•I suggest choosing carefully, and make sure to look closely at size charts and care instructions included in the listing photos, and the listing photos prior to purchase.
•If there are any issues with your item upon arrival, please contact me! I want my customers to love their purchases, and your satisfaction is important to me.
Can I make a change to my order?
•If you want to cancel or change your order, please contact us within 2 hours from your purchase.
•If the order has already been produced or shipped, we are not responsible and will not offer replacements or refunds.
•You are responsible for entering and confirming the correct information before completing your order.
Shipping
•If you ordered more than one item, they may be shipped separately and you will receive more than one package.
•Please allow 2-3 business days from the time an item shipped for movement to show on your tracking number.
When will my order ship?
•Please allow 2-5 business days (Monday to Friday, excluding public holidays) for us to receive, process and produce your order.
•During peak season times (Oct-Dec) please allow up to 3-6 days for production. This does not include shipping times.
What size should I order?
•Most of the clothing pieces are Unisex unless specified. Please see size charts in listings for sizing on the particular item.
•I suggest sizing down for a fitted style, and up-sizing 1 to 3 sizes for an oversized look.
•You can also find your correct size by measuring your favorite clothing item and compare those measurements to the size chart in the listing photo for each design.
How do I take care of my apparel to make it last?
• Our items are printed into the cotton itself, not on top of the item, so this means it will not crack and peel if care instructions are followed. However, to keep your apparel looking as new as possible throughout every wash, follow the simple instructions below.
Wash: machine wash on cool, only non-chlorine bleach, inside out with similar colors.
Tumble dry: on low. Or air dry for longer life.
Do not dry clean or iron on print area.