This Privacy Policy describes how Old Grove Curio (“I”, “me”, “my”, or “the shop”) collects, uses, and shares your personal information when you purchase from my Etsy shop, contact me, or otherwise interact with me. This policy is written to comply with the General Data Protection Regulation (GDPR) for EU buyers and other applicable privacy laws.
1. Information I Collect
To fulfill your order, Etsy provides me with certain personal information that you have authorized Etsy to share with me, including:
Your name
Billing and shipping address
Email address
Order details
Any information you provide in messages or custom order forms
I do not receive or store your payment information; Etsy or its payment processors handle all payment data.
2. Why I Collect Your Information & How I Use It
I rely on several legal bases to collect, use, and process your information:
To fulfill your order — processing, shipping, and providing customer support
To comply with legal obligations — tax reporting, accounting, and recordkeeping
To communicate with you — order updates, questions, or issue resolution
To improve my shop — analytics or shop performance insights (if applicable)
I do not use your information for automated decision‑making or profiling.
3. Information Sharing & Disclosure
I share your personal information only when necessary to run my shop and comply with the law.
Etsy
I share information with Etsy as necessary to provide you my services and comply with Etsy’s Seller Policy and Terms of Use.
Service Providers
I may share your information with trusted third parties, such as:
Shipping carriers (e.g., Canada Post, USPS, UPS, FedEx, DHL)
Accounting or tax software (if used)
Analytics or marketing tools (only if you explicitly opt in)
These providers receive only the information needed to perform their services.
Legal Compliance
I may disclose your information if required by:
Court orders
Government authorities
Legal processes
Tax or customs regulations
I never sell or rent your personal information.
4. Data Retention
I retain your personal information only for as long as necessary to:
Fulfill your order
Comply with legal and tax obligations
Resolve disputes
Maintain business records
Most jurisdictions require retaining order information for 5–7 years.
5. International Data Transfers
Your information may be transferred outside your country (for example, to Canada or the United States) because Etsy and my service providers operate globally.
By placing an order, you acknowledge that your data may be processed in these countries.
6. Your Rights (GDPR / EU Buyers)
If you reside in the European Union, you have the right to:
Access the personal data I hold about you
Request corrections or updates
Request deletion of your data (“right to be forgotten”)
Restrict or object to certain processing
Request a copy of your data in a portable format
You may contact me at [your email] to exercise these rights.
For unresolved concerns, you may contact your local data protection authority.
7. How to Contact Me
For privacy‑related questions or requests, you can contact me at:
Email: aidamatei17@gmail.com
Shop Owner: Old Grove Curio
If you contact me regarding your personal data, I will respond within 30 days.
8. Data Controller
For purposes of GDPR, Old Grove Curio is the Data Controller of your personal information