OlsonMade

Robert C. Olson

Tustin, California | 149 Sales

OlsonMade

Robert C. Olson

Tustin, California 149 Sales On Etsy since 2014

0 out of 5 stars (10)

Announcement   New in stock: Doheny State Beach 18 by 24 poster with a majestic cresting whale playing in the ocean.

Announcement

Last updated on Aug 27, 2018

New in stock: Doheny State Beach 18 by 24 poster with a majestic cresting whale playing in the ocean.

Robert Olson

Contact shop owner

Robert Olson

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Updates

From August 24 to 26 we will be celebrating the National Parks being 102 years old! 20% off select National Park prints which you can find in the “Outdoors” section.
This Labor Day celebrate those final days of outdoor exploration with 20% OFF the National Park prints. From September 1st to 4th, 2017.
Did you know that the National Park Service was started Aug 25th, 1916? Happy birthday NPS!

About

Hand Crafted Illustration

I like drawing and you like art on your walls. Let’s make a deal.

A quick video on how I make one color for a screen print
https://vimeo.com/137070234

Shop members

  • Robert Olson

    Owner

    Illustrator running a screen printing poster shop featuring handmade art prints. See more on roblotter.com.

Shop policies

Last updated on February 17, 2019
Here you'll find some of the important information regarding payments, shipping, refunds and return policies, etc. It is my goal to provide you with quality products and fair compensation. Please feel free to contact me should you have any questions about the policies below.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
RETURNS OR EXCHANGES
Items that arrived damaged due to shipping may be available for return or exchange. Please be prepared to provide photographic evidence of the damage and return the item with it's original packaging.

Exchanges are welcome as long as the merchandise returns in sell-able condition.

Returns will not be accepted due to customs taxes, fees or duties.

All return shipping fees and postage costs are the responsibility of the customer.

CANCELLATION
Should you wish to cancel your order, please contact me within 3 days of placing your order to avoid cancellation fees.

If your package has shipped, I will make arrangements to recover the package at no additional expense to you, provided that you have contacted me within the specified time.

REFUNDS OR CHARGE-BACKS
Refunds are available for items that can be returned in sell-able condition. Please see Returns above for information on damaged items.

For orders that are cancelled or charged-back without notice, an additional penalty may be incurred at the expense of the customer.
Payment
Please pay promptly at the time of purchase. If your payment is not completed within 3 days your order may be cancelled. I will happily hold your order if you contact me before the 3-day grace period and make arrangements.

If you feel that a purchase has been made without your consent please contact me right away so that we can quickly resolve any issues.
Shipping
ALL ORDERS
Your order should be ready to ship within 3-5 business days upon complete payment. Due to money transaction times your order may be withheld until funds have been transferred.

Most orders will ship in protective shipping tubes so that your purchase will arrive safely. Should your order arrive damaged, please contact me right away. In most circumstances I may be able to provide a replacement.

Since Etsy or other services collect your contact information on my behalf, please provide clear and accurate shipping information so that your purchase arrives at the correct destination. Please include any special instructions as well.

If you should discover an error, please contact me right away so that we can resolve your order as quickly as possible.

Most items are not insured during transportation. If you would like to add insurance an additional fee may be required for transportation. Please be sure to include these instructions in your notes, or feel free to contact me to make further arrangements.

SHIPPING WITHIN THE UNITED STATES
Normally your order will be shipped through USPS First Class to prevent additional cost to you. However you may request rush delivery or your preferred delivery services provided that you agree to additional shipping fees.

Delivery times may take up to 2 weeks.

Once your purchase has been sent you will be given a Confirmation Number by email.

SHIPPING OUTSIDE THE UNITED STATES
Tracking is not available for international orders shipped via First Class International (USPS) at this time. Packages that are lost once they leave the US are the sole responsibility of the purchaser. Please feel free to inquire about upgrading to Priority or Global International.

Please be aware: any additional fees, such as Customs Fees, Taxes, Tariffs or Duties, etc. are assessed within the host country and therefore the responsibility of the customer. Please contact your local customs agency for more information.
Privacy
The security of your personal information is very important to me and I will do everything in my power to make sure that you are protected. That said, here are some provisions regarding your information:

USE
The collection of contact, shipping, and payment information as you have provided through Etsy is used solely to fulfill your order or to respond to your communications request. I will not sell, share, or use your information to advertise to you (such as, but not limited to: email advertising, phone sales, direct mail, or catalog) without your consent. I may, from time to time, need to contact you regarding your order. Such communication will be courteous and brief, only in direct relation to your purchase or a question you may have about various products. Most communications, unless otherwise indicated, will be through Etsy's communication services.

THIRD PARTY
I am just one man running a small storefront on Etsy and do not use any tools or applications to record your information outside of Etsy. However, Etsy does partner with several outside entities that are not necessarily in my control and I encourage you to look into Etsy's privacy policies for more detailed information: https://www.etsy.com/legal/privacy/.

TIMING
You data is kept only as long as needed to fulfill your order or satisfy any questions. Etsy does help vendors track past orders and may keep records far beyond my needs. Please refer to https://www.etsy.com/legal/privacy/ for more information. Unless legally obligated to keep records I will generally delete any information recorded for all transactions.

RIGHTS
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the information provided below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Unless legally required to maintain personal information, I will generally delete any collected information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

CONTACT
You may contact me, Robert Olson, directly through email at robert [!at] roblotter.com; by phone at (657) 210-1505; or by mail at 1156 Bryan Ave. Apt. C, Tustin, CA USA 92780.