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Returns & exchanges
See item details for return and exchange eligibility.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Care instructions
AFTERCARE
After each use wash your eye mask in warm water. Do not towel dry! Remove excess water by shaking gently and place back in storage box. included in the box are printed instructions.
Gift wrapping and packaging
Packaging:
All packing is done by On This Face on site, we only use sustainable and recyclable materials to pack your purchase these consist of but is not exclusive to tin storage case, recycled PLA tray and cardboard box and when the weather is bad 1 layer of black pallet wrap to keep the box dry and retain its integrity.
Custom and personalised orders
we do offer custom colours, so please feel free to reach out to us, we know how important it is to match colours on your wedding day.